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November 2023 by Emily Bose
The staff were so kind and helpful, I will definitely be coming back.
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September 2023 by Karla
Customer service was good, they added more stuff !!
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May 2023 by Judyth Nydam
Like the vast majority of retail businesses, this business is totally unfriendly to disabled people. I realize an electric scooter would probably be asking too much but DSW doesn't offer so much as a manual wheelchair. The best they had was a single shopping cart filled with literal garbage. Not just trash but GARBAGE. Obviously DSW only wants to do business with the able-bodied. Never again.
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April 2023 by Carol Dykstra
I like their huge selection of top quality shoes. Just wish they had employees to help patrons try on shoes. I'm a senior citizen and it's very challenging to get shoes off and on.
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February 2023 by Beth Bobzien
Great selection of boots and shoes!
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February 2023 by Andre Sanford
Bummed they didn’t have the Keen brands, bought elsewhere
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January 2023 by Patrick Johnson
It's a largely self-serve shoe store. If you're ok browsing and trying on shoes by yourself, you should be pleased. Store was clean and well stocked. If I needed help, I could see clerks. Check out was quick and painless.
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December 2022 by Alicia “Ali” Stone
The variety of shoes & accessories at DSW do not disappoint, I picked up the cutest tennis shoes as a Christmas present & purchased myself an adorable Totes umbrella!
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October 2022 by Annie Rehn
They could use some assistance with customer service. There had to be at least 2-3 people working and only a few customers besides myself. I was never greeted or asked if I needed help with anything. Two of them watched me leave without saying a word. I was looking for two different pairs of shoes but ended up leaving with 0.
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September 2022 by Tina Thode
Awesome service and no out of stocks. Better than our local stores.
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September 2022 by Pure Deviance
Great selection. Good offers on sales.
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February 2022 by Will Saba
My wife and daughter always have trouble finding shoes for dances in Portage, so we normally go to Grand Rapids. This was their first time in the store and they loved the selection of shoes to pick from.
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February 2022 by Sue Hudson
Very friendly service and able to find what we needed. Fair pricing too.
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January 2022 by Jhoana Gonzalez
Not alot of options for kids
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October 2021 by Tamara
Great shoe selection & great prices! Store is always clean & organized. Great customer service!
