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September 2023 by Jennifer Dibble
They still charge $3.50 to get ur money out of a 5/3 Rd bank! They have hidden fee's they take from u and manager 's at this bank not friendly.
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August 2023 by Craig Schuel
Stephanie knoll is a wonderful personal banker. She always takes great care of me and I would recommend this bank just. Because of her.
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June 2023 by Duke El Sheltie
And I was thinking to open an account with them, but after reading the bad costumer service they have I will think it twice before to do a bad move.
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June 2023 by kelwin santiago
Very unprofessional, rude and discriminatory towards latinos.
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May 2023 by Jackson Dercio
Bad service all workers are still kids and don’t do their job right
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January 2023 by KumutimaBrain TV
Slowest bank ever they order debit card for you, you receive it after 4 months dmmmmmm
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December 2022 by Gaudy Barrios
Very disappointed about the way Jesus managed one of my CD'S at the 28th street branch. Not proactive at all. After July the bank will lose a valuable customer.
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August 2022 by Nia
Stephanie is the nastiest, most disrespectful bank teller that I have ever encountered. And today was not my first unpleasant interaction with her. Not only did she make a point to ignore me when I entered the establishment, and speak to the very next person to walk in, she also was extremely rude when “helping” me. Hire better people.
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February 2022 by Cathryn Alicia
Jose is fantastic, but Fifth Third is a joke and honestly you're better off using cashapp.
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February 2022 by David Munoz
I think the name of the person that helped me was Rossell. She was a sweetheart helping me with everything I needed today. I've had problems with this bank before but I feel like I can comfortably bank here now. We even had a nice conversation about New York.
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September 2021 by Shenai
Got approved for a mortgage. But then after 3 months of searching for home was told by VERONICA PACKER that she wont pre approval me again till i show her where am getting money for closing, at the first she told me i was good with 3% then she changed to 5% but did not find out about that till i saw something i like. It took her ages to email us back even. Everytime was a different change and the only way I would find out about the change was when i contacted her. She needs to learn how to communicate to people. I wonder what she be doing in that office if she cant answer her emails. You get paid to do your job so do it RIGHT.
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July 2021 by Katrina Kearney
If I could give them 0 stars I would . They don’t listen and they don’t explain anything to you until it’s to late . I’m always getting fraudulent active noticed and everything . I’m so over this bank I’m looking for a new bank or credit union.. after 3 years bye bye ..
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February 2021 by Family Vlogs
Got approved for a mortgage. But then after 3 months of searching for home was told by VERONICA PACKER that she wont pre approval me again till i show her where am getting money for closing, at the first she told me i was good with 3% then she changed to 5% but did not find out about that till i saw something i like. It took her ages to email us back even. Everytime was a different change and the only way I would find out about the change was when i contacted her. She needs to learn how to communicate to people. I wonder what she be doing in that office if she cant answer her emails. You get paid to do your job so do it RIGHT.
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November 2020 by Ronnie rage
Slowest drive. Thru bank ever, full staff and still 45min wait i understand the Rona and not able to go inside but one drive thru should be for longer needed customers
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April 2020 by Chae M.
They are liars and they don't care about you unless you are rich. Fifth third is not a good bank to bank with at all. There are so many other options in Michigan choose someone else. This bank is horrible.
