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November 2021 by Curtis Bierschbach
This bank doesn’t know what they are doing
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October 2021 by N F
They charged me a “home banking fee” because I logged on to my account too many times. Every time I logged in they charged me another fee. The employee I spoke with on the phone wasn’t willing to refund me the money. So I went in and closed my account with them. I’ve since used another local credit union for multiple car loans, a home mortgage and as my main savings account. A few dollars in fees and one employees bad attitude cost them thousands of dollars in the long run.
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May 2021 by Lindsey Karpowicz
When you have an issue they don't care. I was denied usage to my money again because I used my maximum debt amount over the weekend. It doesn't matter how many times I change it, it always defaults back and I end up in a store looking like a fool because it declines as NSF even though I have more than enough. I would not recommend.
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February 2020 by jessica cavasos
This is the best credit union I have ever dealt with ! I love everyone at Kenowa, Especially Tammy! They are always so warm and welcoming, nothing would ever make me switch!
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January 2020 by Mike Kornoelje
Great Staff! Better than conventional banks, they have many programs to fit all your banking needs. I been with them from the early 80's...there' all the proof you need!
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January 2020 by Holly Shea
They are not open on Saturdays. Not even untill noon or eleven. I've had several issues with my card and have to wait till Monday to get it resolved. Switched banks because of this issue.
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December 2018 by Vicki Kloostra Kane
Amazing people! Have been a member for almost 30 years. Won't bank anyplace else!
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September 2018 by Nathan Charon
awesome people,great company,A + rating!
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April 2018 by Jordan Munoz
Dont like to help people out when they need it went to different bank couldnt take some payments they want it all at once d*** mfs work there
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November 2017 by joel stoin
Closed on thanks giving which is expected. Closed on Black Friday. Almost all other Banks are open on Black Friday. Then closed Saturday and Sunday. If you have a problem you have to go four days to get it resolved. Absolutely absurd! Poor planning or just not caring on their part!
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April 2017 by Terry Ter Beek
Banked here for years.
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December 2013 by GR Critic
Great place, very friendly people. Kevin helped me with a couple of auto loans, explained everything well, got me a good interest rate, and did it all very quickly.
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September 2013 by Shaun McClurken
Great, friendly service with a program for everyone.
