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December 2023 by Molly B
I recommend an appointment. The teller was nice, but no support from management. I requested something from the vault and was asked to wait. However, after 30 minutes of waiting for cash from my financial institution... I strongly recommend to visit a different location.
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October 2023 by theguy brah
Very friendly staff and they even answered the few questions I had very thoroughly.
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July 2023 by Jill E.
They have really friendly and knowledgeable employees. Excellent customer service.
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July 2023 by Elsa Brown
Always great service here! Always friendly and very helpful. On top of the game making sure every detail is accurate and secure. Thank you!
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July 2023 by Jassma Bailey
The staff here is excellent! This is my favorite branch to visit. It's clean, and exemplifies professionalism!
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May 2023 by Mr. Becerra
Love this LMCU location. Very clean and the staff, are AMAZING.
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March 2023 by Amberly Marckini
I have a few problems with this bank, but I'll only point out the top 3 that stand out. 1. Immediately after opening a joint account with my husband, we both regularly began receiving phishing texts with sketchy links claiming to be LMCU with cries such as $1800 has been withdrawn from our account so act fast. It's incredibly annoying and makes us feel that our information was not well protected by LMCU. 2. Zelle transferring services have been unavailable for well over a month, which has caused us late payment issues because our main bank has no branches within a 100-mile radius, which is WHY we opened accounts at LMCU to begin with. Most recently, 3. I went to withdraw money from the LMCU ATM outside of the bank, and my transaction was declined. Since I was already there, I went inside to complete the transaction, and after some review from the teller, they could not determine why my transaction was denied by the ATM on site. Will this happen again in a less convenient location and leave me in a pickle? Who knows. They can't even figure out the cause in order to prevent future occurrences.Overall they have caused us many an inconvenience beyond what has been noted here and I felt obligated to share this as it's no small impact transferring accounts and bills to another bank entirely to include credit checks that impact your credit score. While I don't like LMCU and have had far better experiences at banks such as NFCU, I'm hesitant to start all over because it was such a headache the first time.I'm not frequently one to be harsh on reviews, but since this is no Burger King and has more impact than less serious business, I am being more firm.The one positive that does stand out about LMCU is that every staff member and bank teller I have interacted with has been incredibly polite, patient, and kind. I have no qualms with them. They're great, their institution not so much.Update: They got rid of Zelle and offer no routes to transfer money from your LMCU account to an outside bank that is not yourself.
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March 2023 by Virginia Shepard
I absolutely love this credit union. Best thing I ever did was switch over to LMCU. Thank you all for always being so kind.
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September 2022 by Juan Covarrubias
Ashley was such a great help! Explained everything I needed to know about my business account.
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August 2022 by frozenstrawberry15
They’re no longer printing replacement debit cards here, but there’s no way of finding that out online or by trying to call first. If you need a new card, it’s 7-10 business days, unless you want to pay a $35 fee. It feels like they’re just cutting corners and blaming it on “supply chain issues”.
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August 2022 by Damon Vander Berg
Always exceptional service over phone, in person and email. I never struggle to get my questions answered and in contact with the branch.Anita and Ashley have been super kind and helpful through refinancing my auto-loan, getting a new credit and debit card, and getting set up with multiple banking accounts.
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July 2022 by Damön Wândë Bærch
Always exceptional service over phone, in person and email. I never struggle to get my questions answered and in contact with the branch.Anita and Ashley have been super kind and helpful through refinancing my auto-loan, getting a new credit and debit card, and getting set up with multiple banking accounts.
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March 2022 by Rita Petteys
Have always received exceptional service at this branch. Everyone is highly professional, answers all my questions, and is super helpful and patient.
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December 2021 by julie smith
Most employees have no clue the credit union polices it changes branch to branch. Very rude employees.
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December 2021 by Khurram Abbas
Excellent credit union! Very customer oriented!
