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January 2024 by Nettiegurl 16
My mother was admitted for abdominal pain. They ran an MRI then told her they 'couldn't find anything' when she has diverticulitis... only inquired about her insurance, then sent her home, though I spoke up, and hot the blow off, herstill in pain. I'd sue the begees out of this place for negligence ...
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January 2024 by Renee Collins
My ER visit for unexplained unbearable pain was taken very seriously. Dr. Mann and all the ER staff went above and beyond to find the source and diagnose a rare and dangerous infection. My care after being admitted was incredible. Really top not h medical staff. And the nurses especially were compassionate and caring. I would recommend this hospital highly.
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January 2024 by rebecca boersma
Amazing health care, just not efficient with relaying tests results. Still Waiting over 24 hours for mri test results to be read allowing for plan and release.
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January 2024 by Erika Johnson
I was very impressed with the care I received from this hospital today. It was incredibly busy but they got me in in a decent amount of time. Everyone was very friendly and helpful. Thank you for taking care of me in my time of need.
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January 2024 by Melissa Kropf
I wish I could give it a zero! I knew I should have gone to Spectrum! It's freezing in this ER at least spectrum would ask if you wanted a blanket!
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January 2024 by Carl Minion
Since U of M taking over the hospital the services have seemed to be less patient-focused and concerned with the profits. Sadly all medical institutions seem to be going to this model. I'm not sure there is a good provider in west Michigan anymore.
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January 2024 by Jeff Rettig
Came in for an emergency and the dr wouldnt even listen to me and just talked over me. Typical gaslighting. Treated me for something i didnt even have. Then months later they billed it incorrectly to my insurance. Going on a year now and they still cannot get coreect. Then trina the billing supervisor called me a liar. Terrible service all the way around. Definitely dont recommend these crooks.
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December 2023 by Lacey Hutchinson
I was traumatized going here as an autistic person. The nurses weren't really happy to be there. One scooted as far away as she could from me when I asked for reassurance and if I'm okay, and to make me feel some sort of comfort. No one would comfort me and make me feel safe.Then they dressed me in paper clothes that caused me major sweating issues, and I asked them for something else. I had to change my beddingevery two hours the sweating was bad. And the worst part of it all, I got MRSA they refused to treat, I had green ooze running out of my bug bites that got infected while I was in THERE. And they refused to put any sort of topical on it to stop the infection. Then, when I was up to go wash myself off, they didn't check my bedding and threw away my baby bunny I've had since I was a baby and I haven't got her back in almost a month now.... I had her since I was a baby. She's always been here. And now she's not! I lost her because of you. And when I finally left...
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October 2023 by Kyle
Had to go to the ER on Sunday with stomach pain. Very kind and professional nurses and doctors. They ordered a gi panel, which I returned the following morning. The next day, they called me with a diagnosis and prescribed me medicine. Thank you, UM-Health.
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October 2023 by Myra Montgomery
The Night shift labor and delivery nurses & obgyn team here are absolutely amazing, I had my first baby on September 30th and couldn't have asked for a more supportive care team for the birth of my son. They genuinely care about your well being and go above and beyond in emotional support as well as medical support. Thank you for making my birth special and such a happy experience.
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October 2023 by Professor Stomach Ache
I'm currently in the waiting room, and bleeding internally. Its been over 3 hours and they keep making excuses. I HAVE INSURANCE. Im in so much pain its unbearable and other people who came in after me have already been seen. This is ridiculous!!
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September 2023 by Yalc Kcin
5/5 StarsMy mom had to come here due to fluid in the lungs. They took extremely good care of her, and all of the staff was outstanding. They all knew what they were talking about with confidence, and you could tell. She talked so highly about the doctors and staff. The rooms are also very clean, good size, and accommodate people very well. Not to mention, the menu for breakfast, lunch, and dinner is pretty diverse and large. I can't think the staff enough!
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September 2023 by SparrowPanda
This may be a place of healing, but the wait time is ridiculous. When you see multiple people come out of the emergency and barely anyone is being seen from the waiting room. Anything over a two hour wait is horrible. Especially when you've been sitting in the waiting room when it was nearly empty to being practically full..,..
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September 2023 by Communists are Gross
I've been going here now for close to 6 years. I've had them shuffle me through 3 doctors because they all seem to leave as this is a dump hospital. They treat you like an ATM and when they can't take more of your money they send you on your way. Do not go to this hospital. It could cost you your life.
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September 2023 by Sophia Prand
I went in for breathing difficulties. They all acknowledged i wasnt breathing well and was wheezing something awful. No breathing treatment was given for the wheezing asthmatic despite requests. They werent even busy. The time before, THEY FORGOT ABOUT ME. LITERALLY AND ADMITTED IT! this place is utter trash. AVOID AVOID AVOID