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February 2023 by Google user
Russell \\u0026 Ballard have been our jeweler for around 20 years. Their unique pieces are beautiful! We always get quality service with care which is unmatched in this industry. If you're looking to purchase jewelry, this is your best choice.
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February 2023 by Jo-C Coleman
Russell \u0026 Ballard have been our jeweler for around 20 years. Their unique pieces are beautiful! We always get quality service with care which is unmatched in this industry. If you're looking to purchase jewelry, this is your best choice.
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January 2023 by Cordell Green
Seeing their prices makes me understand why they're going out of business. The lady behind the counter was not nice at all. Just because they're expensive doesn't mean it's worth buying.
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July 2022 by Amy Cain
Excellent customer service! Everyone I interacted with was very knowledgeable and friendly. They took time to answer my questions. Taking good care of their customers is clearly very important to them. They did a beautiful job resizing my wedding ring, and it only took two days.
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July 2022 by jennifer nicholson
They are great with jewelry repair! It's the only place I go now!
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March 2022 by Trav K
Great small shop. Didn't feel pressured to buy, they found me a great price that I am happy with, and very friendly staff.
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February 2022 by Vicki Hale Janes
I went there because my bracelet was too small. They extended the size at no charge to me! Thank you so much!!
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December 2021 by Deborah C.
We purchased my wedding set here -well really they helped my husband select the perfect engagement ring and band then he surprised me with with my ideal ring . That was twelve years ago and they have been our go to jewelry store ever since. Impeccable customer services and dazzling diamonds. I honestly don't know how they get their diamonds to sparkle like they do but I just can't stop staring at mine. The colored gems are amazing as well. I love love love their deep blue sapphires. The earrings and necklace sets are lust worthy. You can select from a rainbow of gems colors-red rubies, blue sapphires and green emerald plus so much more. What I like most about this place is that they take the time to listen to what you want then offer no pressure options. They never make you feel rushed. Plus they are very reasonably priced.
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November 2021 by Dañ Coykendall
fast friendly service great selection
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September 2021 by bilth84
I bought a beautiful bracelet and necklace set and Ken was a great knowledgeable person to work with.
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June 2021 by Shannon Niven Surdam
Russell and Ballard has resized several watch bands for me and they get the work done expertly and quickly. I highly recommend them!
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May 2021 by Ang LaRue
They did a wonderful job resizing and soldering together my wedding set that I have not been able to wear for 5 years. Seeing and feeling them on my finger again, knowing they are not going to fall off makes my heart happy!!! Thank you for your kindness also!!!
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March 2021 by Meghan Dolfi Arreaza
Russell and Ballard Jewelers did amazing work repairing some broken jewelry I had and provided wonderful customer service. In addition they have absolutely beautiful jewelry and I highly recommend them!!!
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November 2020 by Kristie Finch
I went in to have a watch band replaced. They not only replaced the band with one I had brought but sent me out the door refusing to charge me for the services rendered. Very rare to find a business who cares about there customers in my opinion.
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September 2020 by Brenda Van Den Berg
I recently had a ring resized here ....fantastic service and friendly staff. My husband had a few watch bands repaired there this week and was also very pleased with the service. This is a great jewelry store and we will be returning
