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March 2024 by Jaymie McMann
Great range! Good selection of guns. Helpful and friendly staff
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March 2024 by Mark Overweg
I won’t be using the range there ever again (unsafe due to customers not following the rules). I had no problem with the store portion of the business.
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February 2024 by Brandon D.
Between treating questions as stupid, and giving false information, I can't recommend this place. There might be some employees who are friendly, honest, and helpful, but I have to agree with the other reviews that mentioned rude and dismissive counter staff. When trying to get information to make the right gun purchase, and reconcile the pros and cons of different choices, I was told to just buy 2 guns. Ummm seriously? If I want to find the right balance between concealability and capacity, how is "just buy 2 guns" a suitable answer. It shows either laziness or ignorance, or the assumption that I'm gullible. Any of those are negative traits in a person who you need to trust for expertise and guidance. Also, take a look at the 5-star reviews. Don't they all sound generic? Are they real?
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February 2024 by Beverly F.
This business is professional and the staff are knowledgable and helpful...As a woman going in to the store, I wondered how I wd be treated. They were great!
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November 2023 by Douglas M.
So everyone has a bad day. Grab a gun and head to their range or rent one from them. Great way to blow off steam!
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September 2023 by michael lebron
Great store , terrible customer service from manager “Michael”. Easily tends to get in his feelings and Lacks professionalism.
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August 2023 by Sam
I bought a rifle recently and Bill helped me. He was awesome, knowledgeable, friendly and extremely helpful. Great service! Good collection of rifles, SBR’s, shotguns, and pistols. Good options for renting pistols as well. There is a range but I have not used it personally.The only drawback keeping me from a five star is that depending on who helps you and what time it is during the week it can feel pretty chaotic and unpredictable.I would recommend going to see for yourself
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July 2023 by Sebastian B.
Quality CPL course and very friendly staff, most of the reviews below are nonsense or irrelevant to the staff itself. While the prices for some of their products can be high it remains my go-to place for indoor shooting.
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June 2023 by Keegan Salmon
I called to see if they had .204 ruger ammo in stock however the employee tried to tell me that .204 ruger was the gun model and not the caliber. I explained to him my gun is chambered .204 ruger and he proceeded to reply with “no, you need to check the stamp on your barrel.” Please get this man out of the gun shop lol.
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May 2023 by David’s Trinity
Horrible customer service and everyone refuses to answer the phone. Did not be this way a few years ago but now they must have hired new worthless people that refuse to or don’t even know how to pick up a phone anymore, thanks for nothing silver bullet you just lost a customer who was willing to spend over 2000.00. Don’t bother replying to me cuz I’ll treat you the same way you treated me. No response. I would give zero stars if possible, don’t give this one any business.
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March 2023 by robert kwekel
Customer service is horrible, and management isn't much better. There was a gun on the demo/testing wall that I wanted to try out, they told me no because they didn't have one in the cabinet that they could sell me. I offered to order one through them if I liked the demo, they said no again...are you kidding me? What's the point of having test/demo guns displayed on the wall when the only way you allow people to shoot them is if you have that gun in stock to purchase?? SO, I asked if I could talk to a manager, management came down and said "that's our policy, if you don't like it, get out." Word for word. I promise you that I was not showing any form of temper or animosity. His response was exceptionally unprofessional. I will never be back.
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February 2023 by Daniel Listerman
Friendly staff, fair prices on ammo. A few dislikes. There were no range officers in the pistol area. Spent casings all over the floor(trip hazard). The black centered targets made it difficult to see your hits, and I would like to have seen "lead off" hand soap in the restroom.
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February 2023 by blake rosenthal
The "Majority" of the staff was friendly however due to one of the senior employees lack of familiarity with the wording on the ATF form 4473, they refused to sell to me as I'm an active duty U.S. Marine stationed here in Michigan. Fortunately I ended up going to another FFL where they gladly accepted all of my military credentials where I was able to purchased the firearms I had previously attempted to at Silver Bullet. Cool store! Just not great customer service with military.
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February 2023 by David Loper
My wife and I had a great experience with Chopsticks! His knowledge, understanding, and patience, has made Silver Bullet our place to go to. Thanks again!
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November 2022 by Kevin C.
This place is a cess pool. I would really be surprised if they are still in business three years from now. They talk down to their "customers " and are very rude. Just a tip if any from management or the owner sees this. Try to hire employees that are approachable and friendly before it's too late and they tank your business further....
