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February 2024 by Stephanie Brown
Tanner and Mary are Superstars. They were patient with my concerns and solved each one while I was on my lunch hour. Now my hubby and I will have a blast at the weekend concert. Buy them lunch please!!
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February 2024 by Nicholas Sherard
Super friendly staff, very helpful and informative, and the manager Tanner went above and beyond
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January 2024 by Cano Real
Nice customer service. Tanner was awesome
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January 2024 by Brad Reynolds
Do not let this retailer scam you. Got email to update to the "new" home Internet router. Went to the store , HAD to pay an activation fee. Didn't receive newest router. Retailer lied to my face about the latest device!Called T-Mobile got a refund for activation and they are sending me the newest device ..You won't have the chance to lie to me twice.SHAMEFUL BUSINESS PRACTICES TANNER!
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January 2024 by G P
The absolute worst customer service experience I have ever had
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January 2024 by Amber DeRoos
Checking out right now after switching phone services and getting home internet set up with the associate manager, Tanner. Had solid experience and will definitely be coming back for any future reasons. Def recommend!
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December 2023 by Travis Dawes
Been into the store and talked to employees on the phone. Rude and not helpful they act as if it's an inconvenience to help out.
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November 2023 by T. G.
Thank you to Abraham for being patient with me and my family to help explain the T-mobile plans for transferring our lines.
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November 2023 by Liv
They had really helpful sells associates. They were very patient with our questions.
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November 2023 by Sherry Culmer
Abraham was VERY helpful in a time crunch! I recommend coming to this location if you’re in the West Michigan area. Make sure to ask for Abraham.
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November 2023 by Jeff Ellison
Abe was helpful he answers all my questions and explained everything like he was training someone to work there. He a great employee.
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November 2023 by gregory mitchell
The assistant manager tanner and the sales associate Jocelyn was the best even though they’re young you can literally tell their parents raised them right. They had great customer service one of the best I’ve had in a while and very knowledgeable about product. I thought my charger port was messed up Tanner cleaned it out for me and the charger worked instantly. I appreciate y’all for sure
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November 2023 by Izzy Garcia lll
I have been in this store multiple time in the past 3 weeks and Abraham has helped me out great guy great service helped me with everything I needed..would definitely recommend him to anyone
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November 2023 by Joseph Pierce
I came in to get a charger and got helped out by a younger gentleman with glasses, he was very helpful and got me thinking about switching to T-Mobile.
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November 2023 by Marina VanOver
Tanner and Ab were legit. Best customer service. We hate cellphone stores but we will definitely be back.
