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February 2025 by Gayle Poertner
Have never had a bad expierence here.
Everybody friendly and patient and helpful
Even when often busy
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December 2024 by Stolas Medrano
Fast and friendly service
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April 2024 by Brad Schultz
Today, I went to drop off a FedEx package. Went to the photo department like I always do.
There was an older lady behind the counter. I politely told her I had a FedEx drop off. She looked at me like I was dumb and said FedEx is over their. I asked her where, and she pointed to a FedEx cabinet. I was like, ok, walked over to the cabinet. Thinking I had to put the box in the cabinet, I opened it. She screamed across the store, "sir your not allowed in the cabinet."
When I walked to the cabinet, she was still behind the counter. What was I supposed to do just stand in front of the cabinet?
Looking confused, I said this is where you told me to go. She sarcastically said your package has to be scanned first. Like F me for not reading your mind.
Number 1: This all could have been avoided with more communication. You basically told me nothing of the process and pointed at the cabinet.
Number 2: why couldn't you just scan my package at the counter and take my package? Like everyone else has.
Number 3: The cabinet had a lock on it. How about you lock it if you don't want people opening it.
She was very rude and clearly hates her life and Job and I feel sorry for you, but don't take it out on your customers and how about you do your job. I seriously hope she is not a manager. They need to retrain their staff or just get new ones.
This experience made me want to avoid this place all together, I'll just take my package to FedEx from now on.
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April 2024 by Heidi
Very nice staff.
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February 2024 by Teresa Lynn Payne
My go to for quick items I need.
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February 2024 by Teresa Branson
My go to for quick items I need.
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February 2024 by Jean Rose
Called pharmacy and whoever that lady I talked to was so rude! I can tell she’s not happy with her job.
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November 2023 by Angelina c
My experience today was amazing. Kudos to cashier. 10/10. Very caring individual. Keep up the good work..
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October 2023 by Michael Shane
Here’s a novel idea, hire more people for your pharmacy so you don’t have to actually close for lunch when people want to pick up the prescriptions.
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August 2023 by Sara C
Associate would not accept a Fed EX package, stating they dont ship packages with a QR code. FED EX lists (as does Walgreens) that the store is a location where you CAN ship QR code packages. So frustrating. Either train the employees or change your website for the 5575 Byron Center Ave. location.
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June 2023 by Dustin J.
The staff could not be more unfriendly. One woman in particular I could here swearing in the back to her coworkers about how long my order was taking. Though inconvenient, I will find another pharmacy
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May 2023 by Go Blue
This folks just don't care about people. They treat u like your an interruption to their work... Which is actually us.talkimg about prescription folks.
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March 2023 by Carol T.
The people working at this Walgreens pharmacy could not have been less helpful The two girls working there found it humorous that they sent me in a wild goose chase to an non existent row to find a product that " we probably don't have " They had 4 once I spent 20 minutes looking for it Then of corse they could only find 1 of the 2 scripts sent over by the ER doctor Told me I had to call the ER doctor to get it resent...I did only to be told the pharmacy had to call the ER doctor not me so the pharmacy calls the ER doctor to get the second script resent and guess what....the drug was not available...anywhere in the meantime my poor husband is suffering Eventually Meijer pharmacy was able to coordinate with the ER facility to get a substitute, so my husband did not need to endure another night of pain IAfter years with Walgreebs I'm changing to CVS The quality of the staff at Walgreens has really gone downhill to a level of incompetence
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February 2023 by Jim DeHaan
Went to pick up a prescription 6 hrs after it was sent to them from the doctor, they told me it would be ready in 30-40 minutes. I went back 90 minutes later they said it would be ready in 30 more minutes, went back 90 minutes later still not ready. I will now have the doctors office sent it CVS tomorrow.
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October 2022 by John
They sell cigarettes upfront and they don’t like filling prescriptions until you show up, hell yeah my kind drugstore. Dispensaries make you guys look like garbage
