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July 2023 by Paul S.
The Victory Lane on Ellsworth has fast efficient service! Moved to Saline two years ago and still drive here for oil changes. Can't get any better service!
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April 2023 by Witucki W.
Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle here for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!
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August 2022 by Chelsea C.
Ken was very unpleasant and short with me from the moment I pulled into the bay. Already was regretting choosing this place because of his attitude. Then he tried to charge me $112 for a 0w20 oil change on my Mazda that I've already had done twice before for $66 elsewhere. This place is a rip off! Beware if you're a woman they will take advantage!
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October 2021 by Savana R.
I got quick service at a reasonable price and the people working there were very respectful!
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July 2021 by Michael Z.
Have had at least 4 oil changes there and the staff is always efficient, knowledgeable, and nice (especially for someone who isn't great with cars). Never feel any pressure with the staff or worries after leaving.
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March 2021 by Anthony E.
Quick and friendly service! They don't just tell you that you need stuff, they tell you what you need and explain in great detail why you need it! I would tell anyone to come here for work on their vehicle.
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January 2021 by Alanna Boucher
I felt ripped off. They were not upfront about the surcharge that costs as much as the price of oil. When I asked about the surcharge after I was handed a $76 bill, an employee could not articulate why they charged that much and what it was for. Very disappointed. Felt like they don’t have consumers’ best interests at heart. I will be going elsewhere next time.
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September 2020 by Monae Mack
I used to love victory lane. but my last 2 oil changes have changed my mind about them and one of my vehicles will not be back for sure. the first time I had and issue my fiance took the jeep and they where running a special on a full synthetic oil change but charged full price. the oil change Saturday he took the car spent a hundred dollars and didn't even get full service. no tire checks or nothing. I'm worried about my oil change now and if it was properly done. I would not and will even tell my coworkers at ford motor company not to use them on washtenaw or Ellsworth in ypsilanti and just to be careful when dealing with the company
