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January 2024 by Mark N.
Friendly staff and plenty of equipment to go around. This would be 5 stars but the men's locker room is pretty gross and only 2 of the showers have doors.
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December 2023 by Matthew Whitfield
That is ok crunch fitness. I’m so good for that at workout. I have own my personal workout Goodbye.
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December 2023 by Deion Yates
The trainers expect you to respect the space being used by their clients but don’t give the same respect
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December 2023 by james uselton
Bathroom is always disgusting. Gym always smells like weed. They allow ppl to wear our side shoes/boots, jeans and sandles to workout. Equipment is fine, workers are friendly. Water machine seems to always be down or not working as should.
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November 2023 by Diana Mendez
There are certain things at gyms you cannot be missing: #1 hand soap in the MENS BATHROOM and #2 something to wipe down your machines with. This gym is super close to me, and I've been coming here for almost 2 years now, and it's okay at best, but we came in today and there was no soap at all available in the men's bathroom and no paper towels to wipe down machines. When I asked what happened, they ran out, but they are "switching regular towels every hour" instead, so people are not washing their hands after using the bathroom AND using the same towels over and over to wipe down the equipment. There is no excuse for poor hygiene at gyms and this is insane. Idk what paying for other than heavy weights and eventually ring worm or something? Boooo!
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November 2023 by Eugene Kang
I usually go to another location but the staff on the day I came was really rude, I didn't have Internet to pull up my card and the guy scanning got passive aggressive with me about it telling me I should have screen shotted it, later I asked him what the WiFi password was and was met with a similar rude attitude. Maybe he was having a bad day. A lot of egos at this gym as well can make it distracting and a lot of unpleasant personalities.
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October 2023 by yasmeen jafar
The gym has good atmosphere to workout but unfortunately, they want to withdraw money from you even when you cancel the membership and there's so many hidden fees.
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October 2023 by WRLDCLS92
What separates this franchise came from others it has platforms for Olympic lifts and a large, artificial tarea for agility lifts and sled pulls! Staff is always friendly and pleasant. They provide padding for barbells. I’m not much of a tanner, so no comment on place is very clean.It receives four stars only because it doesn’t utilize its child care facility. I get more sessions if I could bring my kiddos !
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October 2023 by k h
The mixed reviews initially gave me pause, but I decided to check out Crunch Ypsi in person, and I am so glad I did. This review is gonna be long and detailed--hopefully it will be useful to you.For the record, I am a mid-30s white LGBTQ female, formerly athletic body type, currently recovering from injury and so I've gained weight and lost a lot of muscle and stamina. I also haven't been to a gym since college, so I'd forgotten how virtually all of the machines work.My primary goal was finding a gym where I could work out, recover, and get stronger, while not feeling so self-conscious or anxious that I stopped going. I'm someone who still has to fight off the feeling that everyone is staring at me, so working out in front of other people was something I was very nervous about trying again.I signed up for the free three-day pass, worked up my courage, and went on a weekday morning. I was immediately greeted by Keely, who was super friendly and genuinely seemed excited that I was trying out the gym. I asked about the mixed reviews, and Keely explained that management had changed recently, and that in her opinion, things in general were much better now. (I also asked two more staff members on other days and they gave similar answers--so if you are worried about the reviews like I was, just ask! They will give your their honest opinions and are not afraid to talk about it.) Keely also offered me a tour of the gym, which I accepted.The first thing I noticed was that the people working out looked to be from all walks of life: all ages, races, genders, and levels of fitness. That gave me the vibe that this location is one where it's important to the staff that you feel comfortable and safe no matter who you are or what you look like.I asked A LOT of questions about the membership options, how some of the machines worked, general policies of the gym, and so on. Keeley answered everything I wanted to know and even pointed out things I had no idea existed at the gym--the most exciting for me being TWO mirrored rooms that are technically for fitness classes, but anyone can use them if there isn't a class in session. I'm a dancer, so this immediately screamed STUDIO SPACE to me. Where else are you gonna find virtually open-access studio time for around $10-15 a month??I came back twice more, tried out some equipment (all was very clean and well-maintained), and danced in each of the rooms. The one with a smooth floor is HUGE and there were a couple other people also doing their own thing in there. We didn't bother each other. The one with a rubber floor is a spin class room, so there's less space, but I was alone so it didn't matter.By then, I was so excited about this gym that I knew I was going to sign up, which I did about a week later. The process was very easy, and I was happy to see that memberships can be paused or cancelled much more easily than at some gyms (cough, rhymes with Granite Witness). Mike at the front desk gave me another tour, this time more in-depth about the machines, and let me know that any gym employee would be happy to show me how to use the equipment if I wasn't sure. Being able to comfortably ask for help is important to me since as I said, I've forgotten most of it.I also signed up for the Kickoff, which I DEFINITELY recommend if you're not totally sure of your goals or the direction you should go. It's a (free!) meeting with a personal trainer where they go over where you are, where you want to be, and how you can get there. Ro did my kickoff and she's AWESOME--so encouraging and sweet. I immediately felt comfortable opening up to her about how bad I've been feeling about my body and how demotivating it is to try to come back from an injury. She showed me how to use specific machines that she thought would benefit me, plus a couple others that I was excited about, like the assisted pull-up machine.So, if you are looking for a comfortable and welcoming place to work out where you won't feel watched or judged, I would r
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September 2023 by Sarah Joseph
I recently visited Crunch Ypsilanti and wanted to share my experience regarding a few concerns I encountered during my visit. While the overall atmosphere and amenities were satisfactory, I did notice a few areas that need improvement.The equipment itself is good but it is not properly maintained.One of the main concerns I had was the cleanliness of the equipment. Both parts that members would be responsible for and parts that staff would be responsible for showed signs of neglect. For example, I noticed that the staff was not consistently cleaning around the base or using silicone spray on guide rods. This resulted in many things feeling "chunky" and rendered some equipment unusable. I believe it's important for the staff to prioritize regular maintenance to ensure the equipment is in proper working condition for the members.Another improvement that is needed is the availability of paper towel cleaning solution stations, particularly in the vicinity of the squat racks. I found it challenging to keep the area clean during my workout due to the lack of convenient access to cleaning supplies. Having more paper towel cleaning solution stations placed strategically throughout the gym, including near the squat racks, would greatly contribute to maintaining a clean and hygienic workout environment.One of the main issues I encountered was the presence of weights left on the floor. This made it difficult for me to find appropriate weights for warming up. I had to spend several minutes removing plates from machines to adjust the weight to my desired level. This could be discouraging and inconvenient for newcomers to the gym. It would be helpful if the staff took the initiative to ensure that weights are properly returned to their designated areas, and patrons were encouraged by staff to re rerack, promoting a more beginner-friendly environment.Another concern I noticed was that the lat pull machine was missing a pin to adjust the thigh pad. This made it challenging to achieve proper posture and comfort during my workout. I recommend that the missing pin be replaced promptly to ensure all machines are fully functional for members.Regarding the spray tan area, I found that the cleanliness could be improved. While the machine may clean itself, there were still missed spots that required human intervention for proper disinfection. Additionally, during my visit, I noticed that the trash was overflowing, and the availability of hair nets was lacking. Regular maintenance and attention to these details will help create a more hygienic and welcoming environment for members using the spray tan area.I hope that management takes these concerns into consideration and implements the necessary improvements. With these adjustments, Crunch Ypsilanti has the potential to be an outstanding gym that caters to the needs of all its members. The staff was nice! Maybe they need to hire more people to clean or retrain current staff.
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September 2023 by Jeremy Fry
Cancellations practice requires an email they can’t do it at the desk but they can sign you up there.Gym is crowded. There is a lot of equipment but there are even more people. Expect to wait for a power rack most mornings. Cardio machines are always available.Equipment breaks frequently but is usually repaired within a week.
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September 2023 by Oren Duer
I joined this gym about a year ago and back then, I would have given this place a 4/5. But now, this gym has provided an awful experience. Half of the equipment is broken at any time and the staff and management is awful. When they fired my trainer, I tried to cancel future sessions, but they decided to charge me anyway. I will not be returning.
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August 2023 by Sarah J.
I recently visited Crunch Ypsilanti and wanted to share my experience regarding a few concerns I encountered during my visit. While the overall atmosphere and amenities were satisfactory, I did notice a few areas that need improvement.The equipment itself is good but it is not properly maintained. One of the main concerns I had was the cleanliness of the equipment. Both parts that members would be responsible for and parts that staff would be responsible for showed signs of neglect. For example, I noticed that the staff was not consistently cleaning around the base or using silicone spray on guide rods. This resulted in many things feeling "chunky" and rendered some equipment unusable. I believe it's important for the staff to prioritize regular maintenance to ensure the equipment is in proper working condition for the members.Another improvement that is needed is the availability of paper towel cleaning solution stations, particularly in the vicinity of the squat racks. I found it challenging to keep the area clean during my workout due to the lack of convenient access to cleaning supplies. Having more paper towel cleaning solution stations placed strategically throughout the gym, including near the squat racks, would greatly contribute to maintaining a clean and hygienic workout environment.One of the main issues I encountered was the presence of weights left on the floor. This made it difficult for me to find appropriate weights for warming up. I had to spend several minutes removing plates from machines to adjust the weight to my desired level. This could be discouraging and inconvenient for newcomers to the gym. It would be helpful if the staff took the initiative to ensure that weights are properly returned to their designated areas, and patrons were encouraged by staff to re rerack, promoting a more beginner-friendly environment.Another concern I noticed was that the lat pull machine was missing a pin to adjust the thigh pad. This made it challenging to achieve proper posture and comfort during my workout. I recommend that the missing pin be replaced promptly to ensure all machines are fully functional for members.Regarding the spray tan area, I found that the cleanliness could be improved. While the machine may clean itself, there were still missed spots that required human intervention for proper disinfection. Additionally, during my visit, I noticed that the trash was overflowing, and the availability of hair nets was lacking. Regular maintenance and attention to these details will help create a more hygienic and welcoming environment for members using the spray tan area.I hope that management takes these concerns into consideration and implements the necessary improvements. With these adjustments, Crunch Ypsilanti has the potential to be an outstanding gym that caters to the needs of all its members. The staff was nice! Maybe they need to hire more people to clean or retrain current staff.
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August 2023 by James Lightbody
I have been going here for a year and a half. This location has decreased its value greatly since I joined. I’m the beginning I would have given 4 out of 5. But over the last 6-8 months there is always something broken from gym equipment, saunas, urinals and stalls being out for weeks to months. They have chased the good employees away and now have undisciplined and lazy workers who don’t clean, organize, stock, or hold any type of responsibilities. I hope you don’t show up when they open because no one is there to let you in. Today at 550 no one was there and hours to open are 5. This is not the first, second, or third time this has happened. This place has lost business and it’s going to continue with me.
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August 2023 by Andre Clark
Even though I'm disabled, the staff and patrons were friendly and encouraging as I recover from cancer.
