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January 2024 by Derek Francis
This particular Dollar General I feel is the best 1 that I have been to . All the shelves from laundry detergent to clothes are full, freezers, Coolers, they are all full and stocked. Everything is so organized it's easy to find anything. This store isn't missing anything in it. I wish they all could be ran like this particular One.
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January 2024 by Terri J.
We are committed to providing great customer service to our customers.... Fully stocked...come shop!
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November 2023 by Carey Miller
I am pleased at the appearance of this store. Comparing to other area stores this one by far is more appealing to the eye. The staff is helpful and pleasant. I will continue to frequent this store as does my family.
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August 2023 by Raghu Durina
Ypsilanti is practically a grocery dessert and I am very appreciative for its reasonable prices. I can get 2 pounds of pasta for 2 bucks a can of tomatoes for 1.75 and then get cheese, salt, oil, spices, or a drink with the other 5 depending on what I need that day, and have a full family filling meal for under 10 dollars. The customer service is fine most of the negative reviews are from people angry the employees wouldn't let themselves get scammed.
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August 2023 by watson Ball
The manager that works at this store is awesome this is best the store has Avery been in the last two years everything is in place the store is so clean and customer service the people that work there is really polite including the manager she's always there she's always helping people and she always keeps a smile on face I have reached out to management she need to be promoted she is very valuable to your company
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June 2023 by Tyler Wiz
Just was told that the store doesn't do cash back because no one is spending the money they are cashing out to spend at the store....literally the point of cash back. That's why it's at the end of the transaction.Make it make sense.
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April 2023 by Patricia
I just want to say thank you Dollar General for finally getting a manager in there. She does a wonderful job her and her team the store is so clean everything is in its place. It is been steady like this for a year. I don’t know where you found this young lady at but she is a super wonderful manager. She is nice polite and always has a smile you need to make her a district manager so that she can go around and make sure all of your stores are up-to-date because this store on Ecorse is the most cleanest store. I have seen that it over 30 years. This is a wonderful young manager and I just want to say thank you for listening to my other complaints to three years ago but finally you got someone in there that’s doing their job her and her team. Thank you again Dollar General the public sure appreciate it .
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January 2023 by Whitt Bailey
I would not shop at this dollar general if your life depended on it. Sherry would not return my items when I came in to make an exchange. She told me that I needed to go back to the Pinckney dollar general to return my items. It didn’t make sense to me because I live in Ypsilanti. Pinckney is almost 45 minutes away. I needed to make an exchange for a project that I was trying to complete for my class at Eastern. I even had a receipt for proof. I also asked her if she could call her manager to see if they could help but she said that the manager could not come in and that she wouldn’t be able to call. She wouldn’t even give me the store number for me to call to ask the store manager personally. I also asked if there was a corporate number and she said no, that the store did not have a direct number. Over all I was disappointed with the service. I’ve worked in retail and customer service for going on more than 10 years. I have learned over the years that you try to do all that you can to help your customer and unfortunately I did not feel this way with Sherry. I won’t be shopping or doing business here anymore. It was a horrible experience.
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January 2023 by Keierra Owens
If you are looking for a clean and friendly DG, go to the one on Ecorse Road. I must say I really prefer this location now. This store did a complete 180. Everything is organized and the customer service is outstanding. Even though its not the closest location I will continue to come here :).
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November 2022 by Briana Huguley
This store is very clean and organized. I will definitely be back to shop at this location. I was very impressed how organized it was while shopping. The employees we were very friendly. Management was very friendly as well. Great job!
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July 2022 by Whitt B
I would not shop at this dollar general if your life depended on it. Sherry would not return my items when I came in to make an exchange. She told me that I needed to in “so many words” to go back to the Pinckney dollar general to return my items. It didn’t make sense to me because I live in Ypsilanti. I needed to make an exchange for a project that I was trying to complete for my class at Eastern. I even had a receipt for proof. I also asked her if she could call her manager to see if they could help but she said that the manager could not come in or that she wouldn’t be able to call. She wouldn’t even give me the store number for me to call to ask the manager personally. I also asked if there was a corporate number and she said no, that the store did not have a direct number. Over all I was just very disappointed with the service given that I’ve worked in retail and customer service for going on more than 10 years now. I have learned over the years that you try to do all that you can to help your customer and unfortunately I did not feel this way. I won’t be shopping or doing business here anymore. It was a horrible experience.
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July 2022 by Shiela Shankle
I always have a wonderful experience! Love carol, Michelle and most of all, TERRI!! Y’all have some great employees at this location.
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July 2022 by Shiela Shankle
Love this dollar general!! Terry is amazing!! Great job hiring her! Keep up the good work!
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May 2022 by Lydia Bryant
Appreciate the convenience, but the service of one individual employee that makes my shopping experience horrible everytime. She has made accusations towards me that I found offense, and proved untrue therefore she should be held accountable for her attitude towards customers, and the slander she spoke in front of several customers. She stated that she would not be disciplined due to lack of employees, not by managerment nor corporate. A thought; maybe work at another location where you won't think everyone is there to steal!! And let those who are walk out the door. Fact, several Witnesses..
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August 2021 by Charlotte D.
I have been shopping at this store for over 6 years. I have never seen this store look so good. Most of the staff are new to me, but these guys have worked their tails off! I just had to share. Thank you all for being there for our community! I truly appreciate the effort cleanliness, and convience you all have added to my shopping experience
