-
January 2024 by A l s a n K a z a n (A2theK)
I received a text from Brian @ Gene Butman Ford, regarding an outstanding recall (turn signal software patch) I had on my ‘23 Maverick. He offered the service of actually coming out to my residence to resolve the issue on the spot. I had no idea that this was possible! I had just had my 1st oil change service appointment at a different dealer, but was not informed of, nor offered, to fix the issue. So naturally, I replied with a YES! ? I was able to schedule it the very next afternoon (today). Brian was super friendly and got the job done in minutes. Thank you Brian, and thank you Gene Butman!
-
January 2024 by Mike Stonik
Such a positive experience with Gene Butman Ford. Dropped my car off for an alignment at 8am. Received a text shortly after that I could use to communicate with the service department. Around Noon I texted for an update and received a text back within minutes with an update. Job completed and wouldn't hesitate to take my car back for service. Communication is key to success and they did it well!
-
January 2024 by Lance Antrobius
Joe and the entire team at Gene Butman Ford was amazing from beginning to end. They made the car buying process smooth, stress-free, and made me feel extremely comfortable with my decision. If you or anyone you know is looking to buy a car see Joe and his team at Gene Butman Ford, you won't be disappointed.
-
January 2024 by Christa
I recently went to Gene Butman Ford to return my leased vehicle and to pick up a new one. Josh helped me with the process from start to finish! I wasn't entirely sure what I wanted to do upon returning my vehicle and Josh helped me sort it all out and was very patient and kind with me as I made my decision. I want to continue leasing through Ford because of Josh and Gene Butman Ford's excellent customer service! Seriously can't thank you enough for all of your help, Josh!!
-
January 2024 by Henry Jackson
I would like to take a moment to express my sincere gratitude to this dealership and especially to Carl in parts. Our family has been doing business with this dealership since 2011 and each time they have gone above and beyond to provide exceptional service which is not something that can be spoken about many dealerships today. Whenever I am in need of parts, Carl has always been able to deliver and always has a friendly aura whenever I call to get details on a part I may be in need of. Thank You Carl for being the best parts representative in the business and to the Gene Butman family for all that you do for your customers! They are a noble bunch and I highly recommend them for any and all automotive needs. Look forward to doing more business in the future!
-
December 2023 by Will R
Amazing experience, my wife and I live in Virginia but found the exact vehicle we were looking for at Butman Ford. Jarrett and Jayme were extremely helpful in the buying process remotely. My Mother and Father-in-law flew out to Michigan for us and told us how helpful the staff was. The 2023 Ford Explorer we purchased is beautiful and we can not be happier with our purchase. Thank you Butman Ford for making the process so simple and painless.
-
December 2023 by Karen Hylton
I was so very pleased with Josh Belisle and the deal we received on our new Ford Edge. Josh is very personable, easy to talk with and thorough at his job. It has been many years and several cars that have been purchased since I've had such a pleasant experience purchasing a car. In fact, the entire staff we worked with was excellent. In our opinion Josh went above and beyond by taking time to show us the difference in the features on the new car from our returned lease car. He also paired my husbands phone and updated the Ford app with the new car. Easy, efficient and friendly experience all around. Good job Gene Butman for having excellent staff.
-
December 2023 by Chris Boaz
I must say it was a fantastic experience. Jarrett's extensive knowledge of the Ford lineup, coupled with his genuine enthusiasm for helping customers find the perfect vehicle, made the entire process smooth and enjoyable. His professionalism, honesty, and attention to detail stood out, ensuring that I felt confident and well-informed in my decision. If you're in the market for a Ford and want a top-notch buying experience, I highly recommend seeking out Jarrett – he goes above and beyond to make car shopping a positive and memorable endeavor. It was pleasure working with him! Please give him a call!
-
November 2023 by Daniel M.
From my salesperson (Jarrett) to my mobile service member (Brian) I have had a positive experience with Ford. It is very convenient to have mobile service for any recalls, especially with my 12 hour shifts at work. Brian was very friendly and communicated when he was on his way as when he arrived and is very polite. Very convenient to not have to leave my work and have them come to me for servicing especially in these times where service is often backed up.
-
November 2023 by Dong-Hyun Lee
Recently bought new Escape, Andre and Chris were very helpful and nice for late Saturday car shopping even it passed the store hours. Immediately decided to make purchase and pickuped the car on Monday. Great experience, hope every single car shopping will be like this in the future.
-
October 2023 by Vez reed
I had an outstanding experience at Gene Butman Ford, all thanks to Josh! He helped me secure a brand new 2023 pickup, and I couldn’t be happier with the service I received.Josh’s professionalism and timeliness were truly impressive. He went above and beyond to make the entire process smooth and stress-free. Plus, he’s just an all-around good guy, making the whole experience enjoyable.I highly recommend Josh and Gene Butman Ford to anyone in the market for a new vehicle. You won’t be disappointed with the top-notch service and expertise they provide. Thanks again, Josh, for making this purchase a memorable one!
-
September 2023 by Chelsea Filloon
What a great experience! I recently leased my third vehicle with Gene Butman Ford, and the experience was wonderful. I have had the pleasure of working with Jarrett for all three of my leases, and highly recommend him if you are looking for a vehicle!
-
September 2023 by David Howell
Recently bought a used Ford Escape from Gene Butman after my 12 year old Ford Ranger (also purchased here) started having parts falling off. The experience was very smooth and the service I received from Joe Cirabisi and the other Ford representatives was friendly and straightforward. I appreciate the service received!
-
September 2023 by suki
I have been waiting for the recall repair at Varsity Ford for 4+ months. I contacted the dealer several time to follow up but they never called me back. I decided to try Gene Butman Ford, and I’m glad I did. Scheduling an appointment was easy, mobile service was convenient and excellent.
-
August 2023 by Olivia Elswick
I was trying to get out of my 2021 Chevy lease. I tried two ford dealerships who told me that they would not even try to get me out of my lease. They said I’d be better off to go lease a GM truck or come see them when my lease is up. I called Gene Butman Ford and worked with Josh Belisle. He told me he do what he could to try to get me out of my Chevy. He worked with me all day and I am leaving in a 2023 F150. I can not say more good things about him! I would recommend him and this dealership to everyone. I am so happy to be in my 2023 Ford F150! Josh was absolutely wonderful!!
