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March 2024 by Judy Ali-Khodja
This looks and feels like more of a pop up tax prep place (limited equipment/supplies, poorly staffed) as opposed to what H&R Block offices used to be like. I was surprised by that as I had seen the office from the street for years when I passed through the area. If your appointment is with Rachel Waite, I suggest you cancel and reschedule with anyone else. When I shared my concerns about Rachel with the assistant manager, she responded by saying, "I wish I could say I was surprised or that this is the first time I have heard these comments." I honestly could not have imagined a worse experience and it took more than 10 days to conclude. After this posted, I got a message meant to smooth things over with me by offering to do a free review of my return, but also disputing my comments and defending the person named above. No, thank you.
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May 2023 by Mrs. Kitty Galore
My taxes were rejected by the IRS because of the tax preparer error!
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April 2023 by Ron Rajda
The staff was friendly. Mike Fedor was friendly and very knowledgeable. Relaxed atmosphere.
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March 2023 by Don Adonis
Everyone was friendly and helpful.
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March 2023 by Brianna Likes
The lady that did my taxs was respectful and very help ful. She explained to me what I was getting and when I didn't understand something she explained it to me.
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February 2023 by Drew Clark
Been going to this HR block for years with my wife. She has had a difficult time filing at other tax prep companies due to her Native American heritage, though HR block has made this a breeze. They have free parking behind the building as well, off the busy main street.
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February 2023 by Ventura Martinez
They took care of me quickly and professionally. I was relieved to move beyond my taxes to a new and better year.
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April 2022 by humphrey woodsjr
I feel real comfortable working with Wanda and she do great work
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March 2022 by Dreday Aka Andre
Always Good customer service and she makes sure I get the best out of my taxes
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March 2022 by Theresa Beard
Excellent Costumer Service.Wanda is so kind pleasant and patient.
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March 2022 by Lawrence Robinson
It was just a very smooth experience
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February 2022 by Prissy Whisenant
Preparer seemed irritated in the beginning although I was 10min behind schedule due to medical emergency, making a customer feel welcome while providing service can go a long way. I still kept my composure and remained friendly anyway.
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February 2022 by Alan Stinnett
Very attentive, kind and informative.. very informative and helpful in the preparation of my tax forms. Would recommend her to anyone. My fiance I talk to and I will be making an appointment for her soon.
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June 2021 by Connie Lock
The agent is someone I know and trust.
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April 2021 by Calvin Thompson
Miss Johnson was wonderful and explained everything clearly. Loved that.