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January 2024 by Avram Liebowitz
Ask for Michael the branch manager, he is great and so professional! Mike will take care of all your banking needs.
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January 2024 by Josh Bednarski
Really poor customer service. Employees bickering in front of customers. Slow service.
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November 2023 by Kevin Doyle
INCOMPETENCE - Recently, I had a security issue with my Huntington’s checking account. I put a security hold on the account and then went to this branch (Carpenter Road) to set up a new account. I had two credit card payments I was in the process of making. I supplied the payees and amounts to the manager who said they would let them clear the old account. They were returned instead. I went back to this branch and another manager assured me they would clear this time, so I processed the payments again, and they were returned a second time. Now my credit cards are charging me fees, my FICO score is being trashed, and I got a snicker from management the last time I saw one. I am a retired CPA who also did bank auditing. I’ve seen a lot of banks and bank management. Do not, I repeat, DO NOT, trust your hard-earned money to the incompetence of the management of Huntington Bank, and especially this branch. I am signing with my full name so you know I stand behind this review. Kevin Peshick
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October 2023 by Stacy Thunder Camara
DOES THIS BANK EVER RETURN A CALL?????I have left several voicemails and no one there ever returns a call! Just trying to close my moms accounts…she passed away over 2 years ago (YES 2 YEARS) and I’m still trying to get this done! No one returns calls so I have to go into the bank (which is located in Michigan and I live in Florida) so I have to make trips to Michigan to go into the bank to be told what they need and when I supply them with what they requested then they need more stuff which I again supply them with…then they tell me to contact Florida to see what their laws are…WHY DO YOU NOT KNOW EXACTLY WHAT I NEED???? This is very frustrating and what my mother was trying to prevent my sisters and I to have to go through! I would NEVER bank with Huntington or recommend them to anyone! Someone needs to step up and end this nightmare!!!!!
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January 2023 by Frank Rizzo
SLOOOW service. They need more staff, because its like that every single time...Monday through Saturday. There's no "in and out" at this branch. The workers are friendly and hard working. Don't stop here if your in a hurry.
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December 2022 by kyle wheeler
This bank is not reliable at all. Every time I need to use the atm it’s either full or doing an update. I would highly recommend using another bank. I left Huntington 6 months ago just to get transferred back to Huntington. I will be closing my account tomorrow and will take my money to a bank that’s more reliable and can fit my needs of being able to deposit my money when ever I so please. Seems funny to think a bank doesn’t want my money.
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December 2022 by Jessica Clites
This location used to be a TCF Bank, which had far better services. I used to be able to deposit cash into the ATM, at any time of the day. Now I have to use the tellers and poorly designed drive through lanes to make any banking action, and they close the bank at random times because of staff shortages. I also don't have the ability to do my errands in the 9am-5pm window they are open through the week, as that is when most people work. TCF was better. I will be looking for a credit union.
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December 2022 by Kathryn Farris
I've been nervous to have to deal with a new bank since they switched over, but they were so helpful to me today at this location and all that worry went away. Thank you!
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December 2022 by Sheila Ellis
No long wait at drive thru. Courteous teller. Best one in Ypsilanti
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December 2022 by selene adamczyk
I wouldn't even give them one star if I could. Worst bank ever.
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December 2022 by Evan DeLosh
Super slow, I'm really considering just moving my accounts to another bank.
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December 2022 by Hamada Kasham
Manager in this bank gives bad vibes!!
