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January 2024 by Haley Bohmer
Came here after advanced Auto refused to test or change our battery during a drizzle. Staff was all friendly and happy to help. Not pushy on sales, so we went ahead and did new wipers at the same time. Thanks for helping us get our car running so we could go on our anniversary trip!
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January 2024 by A Rarity
Go in the morning, you tend to get better “one on one” if you have questions.The only O’Reilly I will go to in the area as they actually understand that females are capable of knowing mechanics, especially with their own vehicle!Very polite and have seen on several occasions them help other females or elderly customers carry their washer fluid etc to the car for them, just to be nice.
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January 2024 by Meryam Nahlawi
I had a flat tire near this store and parked in their parking lot to change it. A kind man that works there saw me and helped me change it. If it weren’t for him I would have been stuck there for a couple hours waiting for AAA. Employees like him a great asset to the store. Very grateful ??
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January 2024 by Chris O'Sullivan
Got the price and availability of the parts I was interested in getting very quickly over the phone.
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December 2023 by Ryan Adkins
Theyvreally know what they need to and thts cars won't steer u in the wrong direction or cheat u out of money
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September 2023 by Rocket Enterp (Team Rocket)
Stopped in the area for parts. Greeted and helped in a nice manner. The cashier was helpful. The store was very clean and in order and it was a good first time in one of the O'Reilly stores.
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September 2023 by Ronnie James Deodorant
Ordered three parts, only two of the three arrived the next time I came in. Revisited the store 4 times at the times they said the next delivery would be in. On the third time they charged me for something that wasn't the correct part, which I only caught just before I left the store. The correct one didn't show up until the fourth time when I had to stop by a week later.I was polite and not asking for much, but after all that inconvenience the manager Andre gave a whole spiel that he couldn't compensate me at all, "There's no way of giving store credit, and I can't refund the part because then I would have to take the part back, otherwise our inventory would be incorrect."Had no problem taking my money when their inventory was incorrect before or having me drive out so many times and wasting gas. A simple McDonald's can give you store credit over a bad order.Just no accountability or care, which is a shame because I had a good impression with Matthew's service at a different time.
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July 2023 by Timely Fresh
There was a customer named Jamal was it, who helped me out with the air filters, choosing the right product and maintained good recommendations for me. I will be returning with a positive note and will be a returning future customer.
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July 2023 by Olufunmilola Obielodan
One of the best customer service experiences I have ever had. Robbie was very helpful. Great dude!
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July 2023 by Jyadon
Robbie was so helpful and patient. We appreciated you going above and beyond for us! Thank you so much!
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July 2023 by Doni Obielodan
We met Robbie and Matt and they were just great!? Thank you so very much Robbie and Matt!!!
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July 2023 by Jens-Christian Meiners
The sales clerk refused to sell me a spark plug if I wouldn’t give him my phone number.
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June 2023 by Carol Banyai
I needed new a new battery for my fobs and Matthew was great in assisting me. He is the assistant manager and I can see why. Thank you Matthew for installing them for me. I noticed he greeted all who entered while helping me. I would recommend this store to anyone .I love good customer service !
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June 2023 by Wesley Adkins
Robbie was awesome! Helped me with all of my questions and hooked everything up for me, I was in and out back on the road in less than 5 minutes!
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April 2023 by Caleb Boyer (chickenman12312)
My car had run out of coolant and I barely made it to the parking lot. I was worried about opening the cap because I was worried about being burned by hot steam. A very nice employee, Robbie, came out and helped me open it without any trouble. I was able to fill my coolant back up and be on my way. Thank you, Robbie! You’re awesome and deserve the fattest paychecks possible.
