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December 2023 by Elaine A.
Terrible grooming service. I dropped my dog off at 9:30 am. My 2nd dog was dropped off at 10:30 am. 2 small dogs. They called me after 12 pm (2 hours later) and told me my 2nd dog threw up 3 times and I had to come get them both. My 9:30 dog wasn't even groomed yet. I asked why she wasn't groomed and she said she was the only one in the store. Then I was charged $91 for 2 baths for my dogs even though they couldn't groom them. When I went up to pay, a customer was waiting and said he has been standing at the register for 10 minutes with no one ringing him up. Finally the manger showed up carrying a lizard. She told me if I wanted to wait after she rang up all the other customers she could get more information. NO THANKS, do not go there. I can't believe the charge for my dog getting baths.
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December 2023 by Cynthia Woods (CeCee)
Always friendly and helpful staff and always find some good deals.
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November 2023 by Liza G.
Great experience! As a new dog mom i appreciate your help. Thank you. We will be back soon
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September 2023 by Beatrix McTabby
Always like shopping at the Ypsi PSP. Clean, organized, well stocked. They have great cat toys and a fabulous rotation of holiday/seasonal fun stuff. Oh-- and the most critical of all supplies: kitty litter. They always offer to take it to the car for me.
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July 2023 by Jones Candice
Love the self bathing area. Friendly staff. Today they had an ice cream social for the pups and pup parents it's was so cute and yummy
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July 2023 by Discontempt
Great customer service! Their manager is phenomenal. Tidy and well kept, what I need is always in stock. Sign up for their reward program - they frequently email great coupons.
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July 2023 by Jaysus Christ
Friendly staff. Good selection. Just wish the prices were a little lower.
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July 2023 by Kathie P.
I needed to fit my very small dog with a harness. I thought I would just grab one and go. It turned out to be more difficult that I thought. One young lady there took the time to help fit my dog. We went through numerous harnesses until we found the perfect one. I would have been lost without her! I imagine I could have gotten one cheaper somewhere else, but I will for sure return for that excellent customer service.
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June 2023 by Will Brawley
We have lived in the area since 2019 and have gone to many different locations which have all been a let down and I’m here to tell you all this is the happiest my dog and I have been with a grooming! Raychel did an amazing job and managed to make my Ringo more handsome than ever! Highly recommend and will be making this his regular grooming location! Thanks Raychel and team!
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June 2023 by Jasmine Cofield
The employees at the Ypsilanti Pet Supply Plus are AMAZING! I was able to work with an associate from the door to get my pups food from my car as I had my daughter in the car and it was storming. They truly went above and beyond to ensure that I was taken care of. Will be returning 100%
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June 2023 by Dennis Paquette
We shop here often because it's the closest to our house for us to feed our two pitbulls. Always very friendly staff, great selection of items, and great discounts on particular items. Never crowded, always very accommodating and courteous staff members.
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June 2023 by Brook Miller
This is a nice store with good staff. It has a dog wash if you were looking for that. It can be pricey, though, so price check what you want there.
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June 2023 by Toni Marie Koski
If you're considering a dog groomer - DO NOT - go to Pets Supply Plus on Whittaker Rd in Ypsilanti!!! I was there on Tuesday, May 23 around 10am - as soon as I walked in - an older man with a chocolate lab rushed past me. The employee at the register asked how everything went - he replied: ' It's a mess back there' - then left. I picked out the few items I needed - heard some dog whining in the back - headed back there. A big bulldog was on the grooming table with NO ONE attending him! I WAS APPALLED as he had the neck leash on - he was frightened! This is how strangulations happen. Reported this to an employee and the ran back to figure out where the groomer was. Moral of the story - DO NOT TAKE YOUR FURBABIE HERE FOR GROOMING!
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June 2023 by Paul Mazzara
Had a grooming appointment and the groomer did not show. Rescheduled for the next day and groomer gave me a hard time for not having rabies proof although they groomed him 2 months ago.
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May 2023 by dianne brooker
Nice large store, if they don't have it, it doesn't exist. The staff is friendly and very helpful. The online order delivery service is great and is delivered quickly.
