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December 2023 by Hallie Wilson
Today was the 1st time that I’ve went into the lobby at the PNC, located on Clark Rd in Ypsilanti and was greeted by and also serviced by a young lady named, Sierra…I must say, that she is by FAR the ABSOLUTE BEST Representative I have EVER ENCOUNTERED in my over 20yrs of being a customer of PNC! Her friendly attitude, stunning smile, sweet voice, extremely knowledgeable and EXCELLENT customer service skills!!! She is a true GEM ?
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July 2023 by Austin Irwin
Drive-up ATM either won't accept deposits, withdrawal, or take any card. Have banked here for six years, but this year it's been a constant issue. It's super inconvenient and the only way to really know if the ATM is working is to drive up to it. Unacceptable. Not an issue at banks nearby or at the other PNC bank in Ann Arbor.
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June 2023 by Ursto
Drive-up ATM either won't accept deposits, withdrawal, or take any card. Have banked here for six years, but this year it's been a constant issue. It's super inconvenient and the only way to really know if the ATM is working is to drive up to it. Unacceptable. Not an issue at banks nearby or at the other PNC bank in Ann Arbor.
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March 2023 by Eliza Perkins-Hart
almost never actually let’s me withdraw money or has the amount for the amount i need
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February 2023 by Shibamouli Lahiri
Great bank overall. What I like about the bank are the following:- South wall inner and outer- Roof inside- Rooms/chambers in the southern portion of the building- Glass windows in the southern portion of the building- Southern inner wall-paint and decoration- Beautiful landscaping outside the Southern Outer Wall- Great people like Andrew- Great website and android app esp. the top portion of the appVisited many many many many times starting August 2013. May They All Be Blessed.
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January 2023 by Desiree Gray
I have been banking with PNC for over 5 years now and have always been satisfied and have had no desire to switch banks. All of the staff that I have had encounters with are always friendly and there are no lines that keep you waiting
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January 2023 by Tom Kreger
All the tellers are friendly and do a great job.Never had a problem here or the one on Clark rd.
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November 2022 by Alberto Conti
Just got at call from Andrew after I left a positive feedback on a survey. Awesome branch, they make you feel like a valued customer not just another number in the system, strongly recommend !
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July 2022 by Sheryl DeGregorio
Branches are conveniently located. Personal is happy, helpful and knowledgeable.
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May 2022 by Bryan B
I went through the drive-thru to cash a check. They would not cash it because it might bounce. I never had an issue at other PNC branches cashing said checks. It was a check from the State and since it was from a different bank and I did not have enough to cover it should it bounce, they would not cash it. That said, why should I have to pay for someone elses check if it would have bounced? The person or agency that issued the check should be responsible. Now I have to wait 3 days to get access to my own money. I will not be going to this location again
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May 2022 by Carrie Litzinger
I’m not familiar with PNC or their services, however, I truly appreciate the kindness shown to me while settling my Father’s estate. Big shout out to Ayala (hope spelling is correct) for going above and beyond!
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May 2022 by Eric Surprenant
The bank manager Andrew is a beast always helps my brother and me out.
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February 2022 by Ricky Lee
Really nice people, very professional, lots of free parking. Always a pleasure working with them!!!
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November 2020 by Imran Ahmed
wrost bank ever
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October 2020 by Destry Hoffard
Was just charged two over draft fees over a $1.57 overdraft. According the the website they don't charge overdrafts for anything under $5. I spent two hours on the phone over the course of two days trying to get them removed with no success. I will be changing banks, been a customer for 15 years but I can't stand that kind of bad customer service any longer.
