-
October 2023 by Justin
A devil cut me off today on ecorse rd which in turn made me run into the median in front of ypsi-connected school. Blew my rim and tire . So I came to the first shop I seen and which was Quality Auto Repair. I asked him if he could change my demolished tire with the spare I had in the back he was more than happy to change it for me. When it was all done I asked how much I owed him and he said nothing but a good word. So I’m writing this review to tell everyone there’s not people like this anymore. That was a blessing from Allah. And may He bless his family and his hands to get all the best business that is available. I’m definitely coming here the next time I need a repair.Thanks ? good soul we need more like you in the earth.
-
October 2023 by jose estrada
Very honest guys that run the shop and very friendly. They are definitely not the type to throw parts at your car just to make money. They want to ensure that you are getting your money worth and actually get the problem fixed and on the road.Service: Vehicle Inspection
-
October 2023 by diane schafbuch
Best auto services, best decision I have done, main shop I go too. I recommend then 100 percent.
-
September 2023 by Nicholas Anthony Bodanyi
Great guys, they were helpful and down to earth. I also appreciated how quickly they were able to get me in and work on my car.Service: Exhaust
-
April 2023 by Patrick Davis
Family friendly shop they treat my whole family like family always has fabulous quality best shop to go to love the quality of thier work cant find anywhere better for the quality will continue to go there and recommend everyone I know to go to this shopServices: Tires
-
March 2023 by kristy riggs
I'm a disabled woman that came in there because I was sold on the positive Google reviews & The man that answered (tamer) sounded extremely pleasant and trustworthy. They called me a couple hours after I dropped it off and ultimately told me that my was car couldn't be worked on because of rust. Still charged me $125 for a "diagnostic" but really never diagnosed anything due to the "obvious" rust. I took it another mechanic who is currently replacing the wheel bearing that I originally took it there for & for more reasonable cost. Would not recommend!! And be prepared to pay even if they don't do a thing!
-
February 2023 by Jillian S.
I was a die-hard Belle Tire customer for a decade, but a friend recommended Quality Auto and I've never gone back. Not only are they far cheaper than Belle Tire, I can get my car fixed inside of a day instead of two weeks! I have an older vehicle, so they keep a look out to make sure things are safe and take the time to explain and show me everything they do-fantastic customer service. I highly recommend them!
-
February 2023 by Rohan Moses
Do not recommend people come here except for easy, basic maintenance.Our regular mechanic was unavailable so came here based on recommendations. Our car needed some extensive work in a short amount of time and they were one of the few that could do it. Naji (front desk guy) was very helpful and the customer service was quite good. But that's where anything positive ends. After the repairs of the obvious issues, we noticed new issue and brought it up to them. They dismissed us saying it was something completely different. We had to drive our car long distance not knowing if our car would breakdown again. We took it to our mechanic when they were finally available and they said that the part Quality Auto put in was the problem and they likely damaged the connecting piece because they forced it in there when it should have slid in, likely leading to long term repairs costing thousands of dollars.The mechanics, while nice, do not know what they are doing and I would dissuade anyone from coming here for any repairs unless it's an oil change or something equally as simple. 2 stars for Naji/customer service.Service: General repairs & maintenance
-
January 2023 by Whitt Bailey
I would not go here if your life depended on it. The owner Tamer would not let me use the bathroom after I asked him if I could. This was my first time at his place of business. I am a new resident of the Ypsilanti area and was looking for reasonable car care to build a relationship with. I went in for an oil change and Barra took all of my information down, including my address. I was flabbergasted at the fact that Tamer obliged to do business with me but did not let me use the restroom. After I tried to explain that I was a paying customer, he still would not accommodate. He was also trying to charge me $185 dollars to change a simple headlight bulb that could only cost about $40 bucks when in comparison to other businesses. He wanted to charge $125 to do a diagnostics on a check engine light. He is not giving at all and does NOT work with you. It really seems like all he wants to do is take your money. I would never do business with this place again just off the simple fact, it has poor customer service. Advice: We spend a lot of money to tend to our cars. We shouldn’t have to worry that we cannot use the bathroom when we are there. I want to feel valued and respected as a customer. At this place you will not feel this way at all.Overall, It was a HORRIBLE experience because he did not make me feel welcomed or comfortable. DO NOT spend your hard earned money or do business here. Tamer does not care.
-
December 2022 by G
This is the absolute BEST auto repair shop! In just the last year, I have visited Quality Auto Repair on two occasions. In each instance, I was having tire leak issues. The first time I visited Quality Auto Repair, they had me in-and-out in less than an hour for a tire replacement. The second visit only required a patch…and it only took HALF AN HOUR. What makes me even happier as a customer is that I was shown where the tear was located on each tire. This gave me peace of mind. I also found the prices for the services provided to be very reasonable.If you are looking for an independently owned and operated establishment in Ypsilanti that provides fast service and fair prices, you should consider Quality Auto Repair! As other reviewers have observed, this is an excellent business! :-)Service: Tires
-
November 2022 by Evan Schut
Honest pricing and fast, reliable work. Wouldn't go anywhere else in town. When I was ready to get my car towed to them, they sent me to the dealer saying I had a recall issue and that it would be free there. They were right! Taking all my cars here from now on.
-
November 2022 by Ross Guider
Quality Auto Repair is the best auto mechanic business in the area. I drove 30 minutes to have Tamer and his team fix my brakes. He got my car ready the next day. Thank you very much!Services: Brakes
-
October 2022 by Kathy B.
I have been fortunate not to have had auto repairs lately. Costs have gone up as has the amount of time it takes to get repairs done. Be prepared for both. They do a good job, so they are busy. Be prepared to not have your vehicle back soon. I did think the work was done well though.
-
October 2022 by Natalie S
I love coming here! Tamer and his team look out for me and my safety. They show me the issues with the car whenever possible and Tamer gave me some significant financial breaks when I needed it. 10/10. plus he lets my dog come say hello as well. ✨✨✨Services: Auto maintenance
-
October 2022 by Diana T
Great place to take my minivan. Clean office and reliable service. They gave me details about the issues the vehicle had and a clear break down off cost. Thank youService: Steering & suspension repair
