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January 2024 by Kristy A.
Been shopping there for nearly 5 years. Today I go to scan my "loyalty card" at the counter and the cashier grabs it from me and scans it herself. I said "I could have done that." She replies "I don't want people reaching near the register". Excuse me??? So what she was really saying was 'I don't want you trying to steal from the register, even though it was closed and I'm not a g.d. thief! I dunno, does CVS or Walgreens treat their customers like criminals? Might be spending my money there from now on. This is just straight up b.s.!!!!
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October 2023 by Janet Elizabeth
I work up the road so it’s a frequent stop for me in on my lunch hour. I haven’t had an issues at all. I usually interact with their cashier Santana. He is very pleasant with such a bubbly personality. I LOVE IT!!! He needs a raise/promotion because he really has some phenomenal customer service skills. I’d say he’s management material if he isn’t already a manager. Js.. keep an amazing employee.
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August 2023 by Carol Sanders
Good got books for kids there they love them
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August 2023 by nil
Everyone is the pharmacy is always so nice and friendly, especially Linda. They do a really great job. I've had a lot of bad experiences at pharmacies in the past, I've been treated with nothing but respect and kindness here. I originally started getting my medication filled here because I received my vaccine at Rite Aid and they were so welcoming. I'm glad that I did.Wish the store would help them out with staffing, it seems like their hours are limited because of this. I hope the management treats the staff as well as they treat their customers.
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February 2023 by Leah Jones
I love this rite aid! The employees are always welcoming and friendly. The store is always stocked and clean!
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January 2023 by Sage Belrose
I am often greeted by Bryan when I enter. He has the voice of a pleasant 1950s radio announcer. It always puts a smile on my face.Kadyn helped me out at the pharmacy, and was able to make sure everything was properly taken care of down to the last detail.Store is generally stocked and priced exactly as you would expect.
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January 2023 by tanya koehler
If you need your meds refilled do not go here! They still have not filled my meds after 2 days. I call they say they will fill it but don't. I was on hold for 25mins and promised my serious important medication that can kill me if I stop taking it cold turkey, to be filled. I tried to have it transferred to another pharmacy and they will not transfer the script. So now I'm on my way to the ER due to them not filling my medication after promising me they would and then after they wouldn't refused to have another Pharmacy filled it.
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November 2022 by Gillian Cady
Never been to this Rite aid before, but went in for a vaccine appointment and the pharmacist was so very nice to me. It was greatly appreciated after a long hard week. I will definitely think about getting any prescriptions filled here.
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October 2022 by Jenna Harper
Called yesterday regarding a prescription pickup, and it was filled 45 min sooner than expected time. Pharmacist was friendly, knowledgeable, smiled, and had personality. I was very comfortable with him, and he answered all my questions. We made sure my profile was up to date, and the waiting area was spotless. This is my go-to pharmacy in Ypsilanti.
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July 2022 by Sheila Mayes
My Rite-Aid has always had the most friendliest and fun cashiers at any stores I have visited. It’s always clean, stocked the best assistance you could ever find. They physically help people through out the store.I’ve been coming here for years and never been disappointed. Great place to shop.
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July 2022 by Patricia
The customer service in the pharmacy is wonderful but go to the front desk Kath the manager is rode and nasty and her cashier sometimes there a nice one and someone there not in the front you take a chance but the back you away welcome
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May 2022 by Tiffany Lockley
The one cashier follows African American people around as though like we're theivesAnd only checks to see if our money is fake and not his own!!!I hate it's the only store around
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January 2022 by Zackary Hren
This Rite Aid is perhaps the best pharmacy/convenience store in Ypsilanti. The staff are very friendly and knowledgable; it is clear that they try their hardest to meet people where they are and serve them to the best of their ability. I wouldn't choose any other pharmacy for my health care needs!
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January 2022 by Samantha Smith
Don’t go here for a Covid test. You might die I had a test 7 days ago and still haven’t received my results and I work with the elderly. They say it takes 2-5 days but that’s not true. I really regret going there. I plan to go somewhere else tomorrow. It’s so hard to get in to be tested. No wonder why Covid is spreading.
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October 2021 by Whacka Doo
I always enjoy coming here because the employees are always nice. My partner likes to talk to Brian a lot because they both play the same video game, haha. Anyway, since I take a lot of medication, either my partner or I stop by the pharmacy a lot to pick them up. The people there are nice, too.The store isn't perfect, but who is?