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December 2025 by Zachary Simkins
Herb and the crew are top notch! Won't sell you anything you don't need and run everything by you before pulling the trigger. They're a credit to their profession and that's why we keep coming back. Hell, I had a Jeep with a death rattle that they gave everything they had to but it wouldn't budge so they apologized ( not necessary) and sent me across town to the next best option. That customer focus is rare and celebrated.
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December 2025 by Jannette Shepherd
Top notch vehicle service in every way.... reliability, friendliness, excellent repair quality. Can't say enough about how very much I like Tuffy on Washtenaw. Five THOUSAND stars!!!⭐⭐⭐⭐⭐⭐⭐⭐
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December 2025 by John Goodsell
Quick and easy
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November 2025 by LUIS CARBAJAL
I brought only the tire, without the vehicle, in order to save time and reduce costs. However, I was charged 29.99 USD for the service, and the repair performed was a plug-type patch. I also noticed that prices are not visibly displayed. I believe it is important to point out this lack of transparency in the pricing information.
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October 2025 by Furkan Aydogan
They are amazing people! Appreciate their service!
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October 2025 by Nathan Strech
Great service and communication every time! I drive out of my way to reach this location.
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October 2025 by Elizabeth Lacasse
Austin was super kind and accommodating! I was able to leave quickly with a great deal and honest advice, would highly recommend!
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October 2025 by Cortney Oakley
I had gotten a flat after my classes, and they were just closing up but helped me in my situation. Amazing people and a positive attitude.
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October 2025 by Jim Farley
Went in for an exhaust leak. A bolt had broken, and I knew (with a little research) what needed to be repaired and what the parts should cost. They performed the seal replacement and new bolts and did not try to tell me other work/replacement parts were needed. I appreciated their honesty. I can recommend this shop for professional service, a fair price and fast service on a day they were quite busy.
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October 2025 by Basil al-askary
The team at Tuffy was really professional and offered great ideas to improve the vehicles operation and safety not to mention their nice words and treatment of their customers.
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October 2025 by Keaton Kinnard
Always takes care of me fast and well! Very helpful. Tire caught on fire pulling into work and they had the whole system diagnosed and fixed by the end of the day! Great team doing great work !
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November 2024 by logan
they’ve always been helpful and informative and kind! i appreciate how they talk me through options for any issues i have
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November 2024 by Eugene Bacungan
We've been long time customers here and have always received top notch service for our family automobiles.
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October 2024 by Greyson LaHousse
Herb was able to work with me to get my brakes and oil change taken care of the very quickly, even when extra issues reared their head. Very professional, great work, friendly service!
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October 2024 by austin foust
Got my oil change and service was great
