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November 2023 by Ms Wellz
I stopped into Victor Oil after I left Star Dealership, who said that they changed my oil. I do have many videos where the oil was leaking. My oil light was on, and because these people are so spot on and so professional. I stopped in for their assistathe guy topped off my oil. Noted it in carfax. Try to find the leak that somehow started after I came from a dealership. Who just changed the oil? The team could not find that my oil was clean and was very unable to do anything professionally. They did help me with peace of mind and to get my vehicle home and park it with safety. So that I do not ruin my engine. This team has changed the oil in my vehicle before. But not with this car. I trust their judgment they are quality!
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November 2023 by Deverick Rooks
nice people thier in terms of personality. nonetheless the prices are to expensive and they did not even have the oil that went with my car! plus i end up with the same air or some filter,the young guy says i dont need another one since mine was ok n not that dirty.well give me a discount then!
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October 2023 by X
Joe was very kinda and quick with getting my bill prepared and my info. The team got me in and out quick and thats the best I can ask for. Also very informative and the different parts
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October 2023 by Brianna Slavens
Always great customer service and they showed me how to easily change my brake light. Only place I go now for oil changes. Convenient location. Highly recommend.
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October 2023 by Nikki F.
Not sure why theres so many bad reviews? Staff was extremely friendly and helpful. They were able to easily fix an issue ive had with my wiper fluid sprayer for over year that many other places were not willing or able to fix. Will DEF be back!
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August 2023 by Natalie Libka
The gentlemen (Mike and Mike) here are very kind. They checked on my vehicle and offered advice for free. Definitely recommend!
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August 2023 by Queen Dava
Excellent service! David was efficient and courteous. This is now my new service provider.
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June 2023 by Alecia Hlebechuk
Super nice guys here who are up front and straight forward about current pricing. Was in and out very quickly.
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June 2023 by Allison H.
Victory Oil Change at 1910 N Cedar St in Holt MI charged me $181 to NOT change the oil or filter. They did not do the work. Three weeks and 1000 miles later my mechanic was looking over our car to do some maintenance and he said 'and of course you want the oil and filter changed, because they are bad.' Told him we just had it 'changed' at Victory. His response was 'well they either didn't change the oil, or the filter, or both.' Repeated calls and emails with the proof(not to mention I have a sample of the oil and old filter) have fallen on deaf and ignorant ears...deny, deflect, delay. All I wanted was a refund. Now it's war...court here we come. Ignorant hillbillys...
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June 2023 by jordan demps
Would give 0 if I could I brought an 04 taurus there and they charged me 130 for a basic oil change with an air filter and oil filter for those that don’t know that’s about a 40 dollar oil change 50 max on a car like that possibly cheaper anyways the pricing is ridiculous and they bent something on my wheel so now it rubs my rim and screeches ever since I left there I now have to repair it myself because I refuse to go back and deal with the stupidityService: Oil change
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June 2023 by La Cor
I’ve been frequenting Victory for well over ten years now. The customer service has always been top notch. The young men there are very nice, accommodating, concerned, and knowledgeable!!! I’ve gotten oil changes, and a few brake lights replaced as well as, the best recommendations for my car/cars! I have my daughter driving over from another city to get her oil changed here! They are phenomenal ppl!!!!
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May 2023 by Robert Gilbert (Bob)
The staff here are very friendly, professional, and knowledgeable. I had my oil changed, and both headlights restored. They came out looking like they were BRAND NEW! After 23 years of oxidation, I never expected them to look that good. Thank you Mike and your entire staff!Service: Oil change
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May 2023 by Alyssa Navarro
Very professional and informative. Did all they could to ensure i felt safe in my car again. Was in amd out in 20 mins!Services: Tires
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April 2023 by Haleigh Ammon
Jordan & Jason we’re incredibly friendly and helpful. They started my oil change 5 min before the shop was even supposed to open. Told them i needed a quick oil change & they got me out of there in less than 20 min. 10/10 recommend, will be back.
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April 2023 by Celeste McGee
The guy that talked to me the whole way thru it was nice and was teaching me along the way…made me feel like my car was in good hands…great group of guysServices: Transmission
