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July 2022 by Cheryl Prosch-Jensen Reed
I searched for a recliner for a long time. Over the course of last weekend, we went to just about every furniture store except Brummels and I tried way over 100 recliners. I had no luck finding the right chair for me. Nothing was comfortable with all of my pain issues. So I ended up at Brummels and Lexi assisted me. She was great! Knowledgeable and helpful without pressuring at all. The delivery was great! The delivery guys were fast , friendly, and efficient! I'm very happy with my experience and will be starting at Brummels the next time I furniture or appliance shop!
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November 2021 by Richelle Morales
The sales staff are highly knowledgeable and helped me pick out the perfect kitchen appliances for my family!! They took the time to go over and answer all of the questions that i had. This is the place i recommend going to for all of your kitchen or furniture needs!! Thank you again for all of your help!!
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November 2021 by Cari Sue
Recently purchased a refrigerator from the Wyoming store. Only went thru them as in stock and haul away was important to me (an older single gal). So many things about this purchase has given me a buyers remorse! I want to be an informed customer, the sales person wasn’t very clear & it’s impossible to get a call back, now that I’ve spent money, they’re only concern is NEW sales on the floor…. Less than impressed
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November 2021 by Eric Dejong
Friendly and knowledgeable staff with fair prices and quality products. Only reason I took one star was because online price did not match in store price and recliner cost was $70 more than online price. It was still a fair price so I did decide to purchase from them.
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November 2021 by Kim S.
BEST LOCAL HOME FURNISHINGS DEALER BY FAR! I have purchased all of my home furnishings from Brummel's for years, and will never shop anywhere else. The team is prompt, friendly and the prices are extremely fair. They can special order pretty much anything to fit your particular taste and needs. Delivery is quick, efficient and the drivers handle your new products with care. This is a family-owned business for 65 years, so they know what they are doing when it comes to serving customers! It is very important to support local, family-owned businesses, especially these days! Bravo, Brummel's!
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October 2021 by John Fanthorpe
Nice selection. No high pressure tactics ?
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September 2021 by Charles Driscoll
I understand Brummels has a pretty good reputation normally. But unfortunately this "unresolved" situation is causing me to leave a 1 star review. I purchased a used fridge from Brummels (supposedly in good working condition) on May 28th. Unfortunately sometime within a month or two of purchase we noticed the seal (around the fridge door was not sealing) The fridge cannot be used, and no new seal or parts can be purchased. I spent nearly 400$ on this fridge and I can confidently say that the "seal" certainly did not deteriorate within the 3 months I owned it. That material doesn't go bad in 3 months time.They sold me a fridge with a bad seal when I bought it (whether they knew about it or not).They have been unwilling to offer any refund, or repair.If it had been a compressor motor, or something else I can understand no warranty. But for something like this. I expect more decency.I would love to be a happy and satisfied customer.. But with Brummels holding a no compromise, no refund position. I cannot be.
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August 2021 by stacy morell
I was very pleased with Brummel's and their customer service! They were able answer all my questions and give me all the information I needed to find exactly what I was looking for. Love my new refrigerator :) Thanks Lexi!
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August 2021 by Michael VanHooten
Went into Brummels looking for a new washer and dryer. The staff there were exceptional when it came to the knowledge of each appliance. I ended up buying a set of electrolux and i cant tell you how much I love this set!! Highly recommend Brummels if you are looking for any new appliance or furniture. You will be very pleased!! Thanks to Mack for helping me pick out the perfect set for me!!!
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August 2021 by Brienda Diaz
Awful customer service rude staff attempted to purchase a sectional but would rather pay double elsewhere than invest in this business.
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May 2021 by Tammy Kline
Great service, good products, and competitive prices. Doc is extremely knowledgeable and so helpful. We go back time and again for our household appliances and furniture. A special thank you to the professionals who delivered and installed our dryer! Great experience all around.
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April 2021 by Jodi Essenburg
Had the best experience today working with Joe at the Zeeland store! Excellent customer service - and had exactly what I was looking for!
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February 2021 by D XIDGV
Complete process was without problems. I really appreciate the customer focus and treatment as a person rather than a number. I would highly recommend this company based on personal experience.
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February 2021 by Kim Overkamp
Loved it helpful people. Bought an Range.
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January 2021 by Matthew Laird
I went into brummels looking for a nice front load set of laundry, needless to say the sales people were very friendly and very knowledgeable and pointed me to the set that was right for me and my family. I have never had a better experience while shopping for appliances, as that can always be very stressful. Brummels made it very quick and easy to know that i was making the right choice in the set of laundry i was purchasing. Highly recommend going to brummels for any of your appliance or furniture needs!!!
