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February 2024 by Ray Staten
I refuse to ever shop or donate my items here ever again. Corporate as well as their management expect you to RISK YOUR LIFE in two feet of snow to return items. I had purchased some clothing items before the winter storm hit, brought them home to try on, found some stains so I tried to return them once the roads had cleared. Due to their 7 day return policy that they refuse to deviate from despite a winter storm in the entire U.S. , I was unable to return these gross stained items they put out. Not only was my money wasted, but my time as well. I’d give zero stars if I could. Do not shop here or at any goodwill!!!
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December 2022 by Lindsey A.
There are some terrible employees here. One lady in particular has such a bad attitude they few times I’ve asked her for help. She’s short and rude with customers and I almost left in tears last time I went. I won’t ever step foot in there again just because of her, I’d much rather give my business to a place with nice employees and where I feel valued as a customer. Avoid this location at all cost!
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July 2022 by Lindsey Albrecht
There are some terrible employees here. One lady in particular has such a bad attitude they few times I’ve asked her for help. She’s short and rude with customers and I almost left in tears last time I went. I won’t ever step foot in there again just because of her, I’d much rather give my business to a place with nice employees and where I feel valued as a customer. Avoid this location at all cost!
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July 2022 by jenny carpenter
Employers should be careful when proceeding with disciplinary steps regarding allegations of racism in the workplace and should proceed to investigate the allegations thoroughly before proceeding with disciplinary steps. Once an employee has been dismissed for false claims of racism in the workplace, that employee’s reputation and the possibility of future employment has been tarnished. Investigate thoroughly, use all possible recourses available such as video, polygraph testing, witnesses etc. in building your case, before proceeding with disciplinary steps.
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April 2022 by Eric Thompson
Awesome people doing great things for people in the community
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August 2021 by Ty
It’s a decent location but going down hill. There is one employee who is pretty disrespectful. There are definitely better locations with better prices
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July 2021 by Wdycas
They put broken items in bags to sell them? I also got some other broken items.
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June 2021 by Bruce Fanger
Nice used clothing some new
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May 2021 by K T
I got some awesome stuff to upgrade.
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April 2021 by Tyler Emelander
It’s a decent location but going down hill. There is one employee who is pretty disrespectful. There are definitely better locations with better prices
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March 2021 by Becky Crocker
Rudest people I gave ever met in my life. Particularly Dawana, who has complete and utter disrespect for those with disabilities. Never have I been treated so awful in a store.
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March 2021 by Lita Sandy
I can't underrate or overrate ANY Goodwill store. They have the typical good selection of clothes and purses and pictures and glassware and toys (toys are expensive) but furniture is sparse and finding a bargain, of any kind, is something you'll never find every time. This is a nice store, friendly people, and clean. I would come back again, just like others. Since most GW's take more valuable items from donations and I assume, send them to GW.com, NO GW in the West Michigan area is going to give you much of an option to buy valuables on location. This is part of the Lakeshore GW district from Muskegon on down, like those, the Grand Rapids district stores are quite the same. Still, I'll stop in once in awhile.
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February 2021 by Thomas Moore
This Goodwill is not as big as some of the others I've been to, but it makes up for it in it's friendly workers and unique finds! Overall, a very enjoyable experience!
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January 2021 by Kimberly Williamson
What this goodwill may lack in merchandise it makes up for in the sweetness of the workers and their willingness to help the customer.
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January 2021 by Salad Yes
My mom works here. I love my mom.
