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February 2024 by Bones Dane
I have found helpful personnel in the Zeeland PO staff and my carrier. I recommend this post office for reliable, pleasant, and fast service.I am a snowbird for the winter in the South. I used the mail forwarding service twice a year. Twice the mail forwarding computers caused problems that needed extensive help from people to correct. First was when my travel was interrupted by COVID-19, and this year, the PO changed the computerized forwarding system, which caused additional problems. The workers in Zeeland took my many calls on different days and times. If they were busy, they called me back. They called back every time. They took my problems personally and tried several techniques to correct the computer-driven errors. I never felt I was bothering them despite many calls. I felt well taken care of and never felt like a pest or bothering them.My personal carrier is also very personable, knowledgeable, and reliable. He has called his manager on his phone from my front yard to resolve a question. His experience and care keep me from worrying about mail piling up in my mailbox while I'm gone. He remembers which customers usually go in the winter and ensures their mail doesn't accumulate in their mailboxes. The US Postal Service is supposed to do that, but it is nice having him watch over my mail delivery when it doesn't work as expected.I see many older reviews that are negative. My experience is more recent and has been 100% positive.
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September 2023 by Tyler Klyn
Heather was amazing, kind, and helpful. Knowledgeable and was able to get us our package a day early - as it had our daughter’s favorite bear inside! Impressed with their service!!
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September 2023 by Lindsey Klyn
Heather at the Zeeland post office saved the day helping us track down a package a day early with our three year olds most beloved stuffed animal that we had forgotten while on vacation. So grateful for her kind and helpful demeanor!
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August 2023 by Jenna O'shay
Been waiting 3 days for them to scan the package they already have in thier custody.Worst USPS in the nation.Look at these reviews, jeez.
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December 2022 by Fitz Fitzgerald
Take a step back in time to the early 1900s and mail a package through the Zeeland Post Office. Imagine standing in line with the farmers and their paperwork as they postmark their wagon loads full of packages. Listen carefully for the postmaster calling to the rail hands in the back as they try to determine if they will need 3, 4, or 5 railroad box cars to handle all the packages of baby chics in the outbound freight.
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October 2022 by David I
Very rude service, employees are unwilling to do anything for you. Just poor customer service, I wish I had a choice on what postal service my packages come through, because it certainly wouldn't be this one. Other USPS locations in the area are so much friendlier and willing to serve.
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August 2022 by Helene Keehne
our box was constantly left open, for years, complained several times until I got smarter and put it up publicly on facebook. Called the post office, called manager and lo and behold, my mailbox is always closed now. Not so much for my neighbors. Found my neighbors mail on the grass, next to her closed mailbox, and I continued on the dogs walk to find another open mailbox. I called, but of course the manager is at lunch.
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April 2022 by alma tarman
I had an appointment for three passports and was called early on the day of the appointment and was asked if I could make it in earlier than my original appointment time (which I didn’t have to) I scrambled to make it there two hours early. I grabbed the paperwork and was called to the window and I was met with a “give me your stuff” with an attitude from a hag named Linda. I replied that I had not filled it out yet and she said “ugh oh” like the Fooking b1tch that she is. Thankfully I was two hours early to my appointment, right? She continued to just look at us like we had a problem. My son went in to take his picture and as he came out I was about to walk in to ask her for a pen and said “excuse me” and she slammed the door on my face. Then, when I said we were leaving she said in a condescending almost mocking tone “I can get you a pen” like, she knew I was walking in to ask for one and still closed the door on me. Needless to say: Linda needs an attitude check. I spoke with management (super friendly and helpful) and I stand by my last words to that hag.Now Linda, I am speaking directly to you: you can tell you have never gotten your a$$ beat from the way horrible way you treat people. Thankfully my kids went outside and didn’t have to witness your unpleasant boomer face.
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September 2021 by Alex Sanderson
Theres no way i can give more than a star. the mail person who delivers where i live loses and misplaces our packages all the time. i went to go get my book that i ordered from the mailbox and it wasnt fücking there. I paid out my a$$ for that book. im very disappointed
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September 2021 by Luke W
terrible, go to a different usps location. I should have got the old hags name at the desk this morning because she was rude as heck. Wouldn't help me with anything, just kept pointing out what I was doing wrong. I ripped up the package, took my items out and walked out.
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September 2021 by Jared Dykstra
Courier couldn't deliver my package for who knows what reason. Mailboxes got moved for construction but address is still easily accessible. Called the post office and didn't catch her name but the lady that helped me was super helpful in locating my package and getting it to me.
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August 2021 by Jared j
Courier couldn't deliver my package for who knows what reason. Mailboxes got moved for construction but address is still easily accessible. Called the post office and didn't catch her name but the lady that helped me was super helpful in locating my package and getting it to me.
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April 2021 by Beth Wurst
The lead individual who is usually at the window is so unpleasant. Seems irritated most of the time that you are there. This post office is less than 5 mins from my house but I will go out of my way to go to another post office 15 mins away. Wish it was a happier place to go :(
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March 2021 by Zach M
My postman has lost 10 packages in the last year.... Its enough of an issue that I am going to have to use the amazon lockers instead of having my packages delivered to my home. Todays package was extremely important and as soon as it said delivered I went out to the mailbox to find my package not inside.
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January 2021 by Lynette H
I have been to this post office dozens of times over the years and they do a very good job. SO much faster than the Holland post office. Like 10 times faster.
