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January 2024 by Marci Rich
Great customer service! We've been customers for almost 25 years.
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September 2022 by Kayt W
Review is based on customer service. Internet has been great for our needs, we do pay for better service…I think $120/month with phone.Maria is very kind, Linda on the other hand is incredibly rude and dismissive to customers. Wish we had more options for good internet in the area as we would switch immediately after the way Linda spoke to us.
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September 2021 by Kathryn Gonsior (Kat)
Just kind of an all around bummer here. Def would not recommend (unless I really didn't like you ig)
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June 2020 by matthew christen
I only wish I could give it negative stars If a person dies the company refuses to turn off service until you find their little black box and return it to them If you are unfamiliar with their equipment the company will refuse to turn off the service on their end and will continue to charge your dead relative $150 a month My dad died in February 2020 I returned the equipment in May 2020 it is now June 2020 and I just received a notice from my dead fathers bank that although the account was closed the phone company still stole another $150 from his closed account Horrible company
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December 2018 by Mary Kulzer
Thank you so much to Kevin. He got our service up and running again this morning. He called right away this morning and came out and had us up and running in minutes ! Thanks for the awesome service !!
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February 2018 by Julie Karsky
Albany Mutual Telephone is such a great company. We have had them for years. Even in the early years when we were renting and moved a lot they always saved our phone number, so we got it back when we returned to the area. And the girls in the office are always so helpful!
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February 2018 by Cindy Beckers Fiedler
It is a great company to work with. We have the package phone, High speed intranet and Premier TV with HD for less than DISH was charging just for TV.
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January 2018 by Darcy Marsolek
We have had albany tel for years! The service they give is awesome- you can always call if a question and they call you back same day! We never have service fail and love the High definition and DVR! Yes we had to bundle with cable, telephone and internet but when service is so good it's worth it!
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November 2017 by Sandy Sowada
Nice people....knowledgeable people.... great customer service. I have all 3 services from Albany Mutual TV , Phone and computer (optic fibre..am I saying it correct?) I wasn't too excited about the internet connection ...UNTIL..I realized that my OUTDATED lap top was the problem!! Bought a brand new one from @Community Tech Center in Albany...(awesome people) and I CANNOT explain how I am so thrilled at the speed of this connection!! Kudos to you! (and Community Tech Center)
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October 2016 by Jonah Fleck
Do not get their wireless Internet. Dial up slow. Like paying for nothing at all each month.
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November 2015 by Jonah Fleck Fleck
Do not get their wireless Internet. Dial up slow. Like paying for nothing at all each month.
