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December 2023 by Joey Miller
Excellent, and highly personalized, customer service. All staff have been incredibly helpful, professional, and unbelievably responsive. Especially grateful for Becky and Ashley - both have gone above and beyond. THANK YOU!
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December 2023 by Drew Fleming
Had a great experience with Susie Miller through the purchase of a home for my client. Susie was always on top of things and quick to communicate. Would strongly recommend Susie!
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November 2023 by Brittni Lair
Arcadian Bank is a reliable, full-service bank that I trust with all my major life events. The staff at Arcadian Bank provide individualized advice for the customers. They truly treat their customers with respect and want what is best for them. Everyone is approachable and willing to always go the extra mile. My most recent milestones of paying of student loans and purchasing a new house couldn't have been possible without Mark and Susie. They both helped make the process seamless. We are so lucky to have them at our local bank!! I will always make the extra drive to bank at Arcadian Bank.
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November 2022 by Pantheon Computers
We have been working with Arcadian for a number of years and they are so great to partner with. Our staff is always warmly greeted and taken care of while we visit. I would recommend Arcadian bank to anyone.-David
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April 2022 by Timothy Ross
Well it’s pretty bad this bank charges overdraft fee and returns checks back to company so you get doubled charged.When you can go to banks and they give give you 200 to cover the overdraft fees.Not only that you ask for a loan they are not willing to help with loans at small prices all they are looking for is loans at big prices.Have went to other banks and they offer overdraft fee coverage and this bank won’t help with that.Anyone that thinks this bank is to help people not.Let’s make sure we double dip.Let’s not charge once but twice.
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March 2021 by Troy Irvine
I have banked here for many years and have other bank accounts and let me tell you, no one services their customers the way that they do! Whenever I have a question they are always on top of it with prompt and friendly service!
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January 2021 by Douglas Edwards
I will get right to the point, you will never find a bank that has more integrity, as helpful, or professional than Farmers state bank of Albert Lea / Hartland. If you are looking for a bank that can handle all your needs and is very competitive look carefully at Farmers. The bank and the owners live, work, and have deep roots in the community.
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May 2020 by Dyllan Engebretson
If I could rate this bank any higher I definitely would! They have been the absolute best bank I have ever worked with! They have a great group of gals (and Brandon) that always greet you with a smile and a friendly hello. I've used them both for an auto and home loan and they made both of them a breeze! (Even during Covid-19.) I would highly recommend this bank!?
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April 2020 by Tim Mann
Called to get help with the PPP and they are rufusing to do business with me due to something I am legalized charged with came right from the loan offer mouth, so in there eye your guilty until proved not guilty.I would not recommend this bank and will be posting this on my bill board and telling everyone I know.
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March 2020 by Alicia Briana
There is SO much I love about FSB! A few of the main reasons; their consistent great customer service, follow up, modern environment, & great benefits for account holders! They are honest and answered all of my questions!
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January 2020 by Brad Kramer
We've been banking at FSB for several years now. Their dedication to our community, willingness to bend over backwards for their clients, friendliness, and the fun yet professional culture they display makes them THE bank for us!
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September 2019 by Daniel Hanson
They take great care of their customers with friendly service and the latest tech in banking. For a small bank, I’ve always been amazed at the advanced and streamlined service they offer through their app.
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January 2019 by Dori Etheridge
Very friendly. Easy to work with. These people want to build relationships, once a quality of small town banks in the past, this is the way of the future.
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December 2018 by Jennifer S
Great service and staff extremely helpful. Always do the extra mile to provide excellent customer service.
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December 2017 by Brad Kramer
We switched to FSB a couple years ago, and the service has been excellent. It has been great having a bank that does not try to stick its customers with unscrupulous charges, and they always treat us well. They helped our older kids open checking accounts and made sure they had the accounts that were right for them. We also appreciate how involved they are in the community by supporting local groups and events, like ALEAP.
