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March 2024 by Courtney Eckert
I will not be doing my taxes at the albert lea location as they are very unprofessional at this location called with some questions this morning and staff was very rude said theyd call back with answers but instead has the ASSISTANT MANAGER call me back with hella attitude telling me to call calm down or she was going to keep hanging up onMe had already hung up on me 3 times and then proceeded to keep telling me to calm down or shed hang up again very rude very very unprofessional had to call the austin office to speak with and AUCTUAL MANAGER ! Who was actually PROFESSIONAL about my question and understood my frustration this so called assistant manger needs a lesson on how to speak and deal with clients frustrations and how to speak appropriately and not hang up smh very poor service in albert lea not to mention the tax preper i had is always talking about his personal life and trying to tell me how to do things in my life not ok personal life should stay thay way i dont go do my taxes to have someone tell me all about there personal life and how i should be doing my tax papers differently not impressed with this office
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March 2024 by Bright Moo
It was awesome and I love it
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February 2024 by Kodak Dresser
The place to go, easy, fast and friendly, super helpful and explains every step of the process, each year I go makes me feel good that I chose H&R Block
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April 2022 by Jacki Flanders
Super friendly , made me feel at ease , very nice and answered any ? I had ..
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April 2022 by Rob Letsgobrandon
software sux do not use it!
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March 2022 by jose velazquez
Because I feel comfortable and at the fact that they already have done my taxes before and never had a problem with H&R block like I have experience with others.
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February 2022 by Jenn Locke
The girls at the front desk were very helpful. However the woman who did my taxes was not. She didnt add my dependant so i couldnt file head of houshold. I now have to wait till my federal comes in so i can have it amened! Should learned my lesson the first time when the lady put my bank info in worng in 2019. Lets just say i hope this getsgets resulved. Either way im taking my business elsewhere.
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February 2022 by Eva Locke
Very helpful. Above and beyond. Went the extra mile
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April 2021 by Rosemary Robertson
How quick and easy it was to get in right away.
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March 2021 by Squirrel & Wesson
I've been going to H&R BLOCK for over 10 years now, and I enjoy the friendly service I've received with every appointment.
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March 2021 by Yvonn Rodriguez
Excellent service!! Your employees are so nice and friendly and they take the time to explain my paperwork to me if I don't understand something.
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March 2021 by Google user
I've been going to H\\u0026R BLOCK for over 10 years now, and I enjoy the friendly service I've received with every appointment.
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March 2021 by Domingo Samora
Because I was extremely Satisfied with the work that H\u0026R Block did, it was professional an good quality as well as quick
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March 2021 by Blair Bonnerup
Elizabeth was very detailed and through
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February 2021 by Stephanie Hagen
Yall overcharged me . Its ridiculous. Iam not happy at all.
