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November 2023 by Kevin Widmer
Super clean and in the process of expanding. %100 satisfied
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June 2023 by Mark
They claim to offer the first month free, but don't count on it.
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December 2022 by Amber Jan
Poor quality of all units and location. Customer care is not the greatest. For the quality and locations of any units the price for rent is ridiculous high.
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November 2022 by Linda Vandevoort
I have rented here for over 7 years and it has been horrible. It has been sold 3 times with no notice, rent has raised 6 times, it is supposed to be secured with a fence but the gate has been broken for 3 years and now doesn't even exist. I emptied the unit and was GUARENTEED they wouldn't take out any more money and took out over a hundred dollars. At one point the unit got water in it and alot of my stuff got ruined. These people are nothing short of crooks, if I could give them less than one star I would.
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October 2022 by Tim Dirkes
Very easy to set up storage unit rental by phone and email. Place is very clean and safe. Would recommend them to anyone looking for storage needs.
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June 2022 by Sindy PHOTOS
This was so easy. Bridget helped me on the phone. She filled in my info for the unit and sent me a docu-sign document to me email. A few initials, a couple signatures and my credit card information and I have a storage unit!TIP: I do recommend you check with your homeowners insurance to see if your belongings are covered while in storage.Our insurance covers our belongings wherever they are in the US. Have proof of your homeowners insurance that shows how much your belongings are covered to send to them right away.They do require insurance and if you can’t provide proof they charge you the minimum for $9 a month.
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June 2022 by Tom Butsch
She really knew what she was doing. She’s good at her job. Give her a raise.
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May 2022 by Justin Miller
Explained everything in detail. Very helpful
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April 2022 by Daniel Talamantes
Extremely helpful with the process very nice thank you
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March 2022 by Jenny Michael
I was very excited to win an auction. Eric, the facility manager was very accommodating when I had to meet later in the day because of my work schedule. It was appreciated.
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March 2022 by Marie Mcdonald
Great Experience and customer service . Ms RO was very patient , knowledgeable and kind great great customer service . This will be my go to storage from now on ?
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February 2022 by JOHN SCHNELL
I recently upgraded my storage unit at 601 Pilot in Albert Lea from a 5' x 10' unit to a 10' x 10' unit. The staff at KO Storage was very helpful in getting all of the paperwork done for me in a timely manner. I plan to continue using KO Storage for several reasons. The units are clean and new. The location is very easy to get to—near the intersection of I-35 and I-90. And price is reasonable, especially with the monthly auto-payment. I'm very happy with KO Storage.
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January 2022 by Tami Sargent
Won a unit on auction and had bid on another, the person who outbid me didn’t show so ko called and offered it to me they met me at a time that was convenient for me and we’re very pleasant to work with! Great customer service!
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September 2021 by Travis Kadrlik
They had awesome customer service and easy to rent a unit with.
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June 2021 by Susanne Popp
Needed to find a storage facility on short notice for a family member and am glad I chose KO Storage of Albert Lea. Rental and move-in processes were handled professionally and in an expeditious manner. Highly recommend!
