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October 2023 by Jill W.
Daisie is not mean in general but... We cannot brush her or she will snap at us. She went in a mess and came out a Star . It was well worth the money. Yes I will go back for just nails of smaller dogs and grooming of naughty Daisy.
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October 2023 by Kaiser Soze
The service here is pretty great. I have been very impressed by the 2 women I've been helped by. The counts on their insects suck tho. I just bought what was supposed to be close to 150 insects and it was easily less than half of that.
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September 2023 by Lee
First, even though they didn't have the exact brand of toy I was looking for, the staff still made me feel like my request was valued.Second, they are super knowledgeable, friendly, kind and ready to help with any and all your pets needs, as far as I'm concerned. Even though I didn't spend any money (very particular pet), they know what they're doing and would love to come back with a purpose soon.Lastly, they allow your animal to come in. But please be careful not to step on their kitty. Meow!
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September 2023 by Laura Chiarelli
I was traveling and my dog got into some pretty stinky mud. I googled and found The Pet Authority in Albert Lea which was so convenient to where we were, so I stopped in (no phone call to them). Amanda was incredibly understanding and while she didn’t have availability to wash him herself, she was so very helpful and kind to me. He was so very happy to be there that I was unable to shop much-however, I did pick up a few ala carte items and he absolutely loved them. They were decently priced-so much better than other places !!! Everything I noticed in the store was very high quality! A great big thanks to Amanda!!
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July 2023 by Julie Haukoos
The owner and her employees are so very helpful. If you have a question the owner herself will even interrupt her dinner to come out and patiently answer all your questions and provide solutions. She knows about all her products and you can trust they are quality foods and supplies for your pets. Very! clean store plus well organized.
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July 2023 by Kendall and Beth Christensen
We've gone to the Pet Authority for grooming and pet supplies for quite a while now but today was our first experience in the "Dog Wash". Oh my goodness- I will NEVER fight my dog in a bathtub ever again! We were able to walk right in, they provided the shampoo and it smelled amazing! The tub is high and although a bit reluctant, Simon Sniff had no problem getting into it. (I did see they have a ramp available as well). They have a dog tie right in the tub so we tied him up and the hose was amazing with a variety of spray settings. Once all washed up we used the hair dryer and provided towels to dry him off. It was less than $20! Our at home baths cost more than that in anxiety meds, advil and bandaids! ;-) We will be back for sure- thank you for an amazing service to the Albert Lea Community!
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May 2023 by Sarah
such a nice and helpful lady there at the store and her dog is so cute and my dog was happy to make new friends! she loves her new toys too☺️
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May 2023 by Susie Peterson
Taken my dog there 3 times same chick..this last time she decided to cut his ears completely shaved..they were his highlight..not sure if I will go back..
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May 2023 by Heidi Mattson
I have what Pet Authority considers a large dog he is a 60 lb Goldendoodle ok if he is large what's is my 160lbs great Dane so two and a half hours later 102$$ later bad communication from staff my boy has razor burn on his belly and groin area needles to say I didn't leave a tip and I won't be taking him back
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April 2023 by Samantha Koppedryer
Mom has been bringing her dog here for a while, she made a comment on a Facebook post mentioning that they were a bit expensive and as of today the staff had canceled her appointment for grooming and told her that they weren't going to accept her dog anymore. Mom wasn't the only comment on the post about this place.
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February 2023 by Margaret Trombley
Extremely pet friendly. The owner knows her products really well. Went in with my puppy a couple weeks ago and she helped me get the perfect things for my pup.
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February 2023 by Nicholas McPherson
Only place my girlfriend and I get our GSD food and toys. Moose and Starlight also love coming into the store and seeing new dogs! Treats and loving owner and employees!Just crazy nostalgia though, I can remember from the early 90s looking at carpet on rolls with my parents as it used to be a what, hareware type store? Can't remember for sure.5 stars
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January 2023 by Stephanie Weckwerth
Joshua was so helpful tonight! I really appreciated it!! Love The Pet Authority!!!
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January 2023 by jodi meier
Love this place!!! Such friendly people!! Great selection of pet products!!
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December 2022 by Tisha Wangen
My husband and I have been faithful happy customers to the Pet Authority for a very long time. We have dogs with allergies so finding food that works has been a long hard struggle. The previous original owner Michele was fabulous!!! She built Pet Authority from blood sweet and tears and everyone loved her!!! She sold to New owners and sad to say the Pet Authority has gone down hill!!! The new owners are very rude and if you have a problem with a product you buy in their store they will not even return a phone call to you. Today my husband finally was able to speak to one of the owners and we were told if we were unhappy we could take our business somewhere else!! I am crushed to see these people shine a bad light on what used to be the best pet store around!!! Moving forward I will drive to Rochester and spend my hard earned dollars their before I will spend one more dime with these unappreciatative new owners. I would not reccomend spending your hard earned money at this store. We bought raw dog food that was moldy and asked for compensation and we were told to go somewhere else!! DO BETTER!!!