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January 2024 by Norma Raymond
I was very happy with my service inside. The teller was friendly and took care of what I needed in a timely matter. I needed something that wasn’t a usual transaction and expected a hassle but she made it quick and simple! God Bless people like her! We need more?
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July 2023 by Sandra Shappell
Waited a half an hr to get a check cashed from husband's work just for them to waste more time to make sure it's a real check. This is bull, when they weren't communicating with us at all.
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August 2022 by Sona Bhangu
Im Sona from California. I had some work on this bank kellie dorman is working here. She is very nice and she treated me very well.
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August 2021 by Charles Taylor
US Bank is a SCAM! I paid off a credit card in 2014 and now they’re trying to collect from me AGAIN! They sent me a letter saying they have sent my account to collections (first letter i’ve received from them about this). Luckily I still have bank statements and copies of my payments that they received and originally credited me for. I sent them to them and showed that they received and cashed them and they say that it was done by a different us bank department. How is that my problem?!?! They just are trying to scam more money out of people during this pandemic. Stay far away from this company. I filed an unfair debt collection policy act complaint on them and hopefully will get restitution from that.
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August 2021 by Bessie Batten
Had to open an account to cash my tax check. Went to use my account and couldn't. Called and they wanted social security card and proof of address went in next day to deal with it they inform me they closed the account and mailed a check out. Asked if they would cash the check from closing my account oh no worries they will but it will cost me $7 to cash a check from them by them. What a joke.
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July 2021 by B Ecka
Extremely short staffed with hours that simply aren’t feasible to someone working normal business hours. On more than one occasion, I’ve spent my entire lunch break in their drive up and at the walk up lobby window. Phones at this branch are often not staffed but play a message directing you to call the 800 number or go online. Long lines at the drive up.
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September 2020 by Thorson Tree Service & Stump Removal
Great customer service. Quick and prompt. Friendly. And professional. What more can you ask. They know you by name.
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September 2020 by Jordan Knudsen
The people that work here are completely useless. DO NOT TRUST THEM WITH YOUR MONEY! They lost a cash deposit over ten grand and when questioned about it kept saying the transaction was still processing. This is 2 days later! Called customer service to attempt to get help and they said that it should have gone through same day which is what the person told us when we made the deposit. Disputed and will be leaving US Bank.
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September 2020 by Cinnomn Cinnomn
Lobby was closed.
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May 2020 by JIM D.
I have always had good service and would highly recommend.
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October 2019 by Scott and Lisa Bute
Lately we have had issues trying to access our account. The message "This sight cannot be reached" comes up. This has become more frequent. Is there a reason for this? Also, I recently received a call from new accounts at U.S. Bank. They wanted to help us start a higher interest bearing savings account. However, when I went in to sign up, I was then told that it was only available for new account holders. Doesn't long time loyalty to this bank account for anything?
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August 2019 by Christi Waldhoff
My husband and I are very pleased with their service.
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December 2018 by Squashy
Nice people and good service, would recommend U.S. Bank
