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May 2023 by fiery katy
Shorted our business money….super rude employees and never answers the phone!!
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February 2023 by Zane Smith (Xane0matiC)
I closed an account and three months later I get a statement that the closed account is negative and I have overdraft fees. Apparently they decided to steal another $100... I switched to Ally Bank and am amazed how great the customer service is. I cannot understate how great it feels to get away from Wells Fargo.
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November 2022 by Jeff Jacobsen
Albert Lea has the least helpful bankers in the Wells Fargo banks across the world. Go to Austin mn it's night and day difference. I wanted to pay my mortgage and they wouldn't even help. Now I go to Austin for good bankers that aren't lazy
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July 2021 by Willis Marks
They never answer there phone
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January 2020 by Tracy Thompson
I had good experiences here. I was disappointed that they don't open until 6 anymore. However, the staff were very nice and the services were quick.
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May 2019 by Stephiebananas
The rudest employees from the tellers to the branch manager. They won’t let you withdraw money in the drive thru they tell you to just go to the atm outside.
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April 2019 by E Sánchez
I went to the Albert Lea location and had the pleasure of working with the branch manager Joseph, he was very professional and exceeded my expectations ,I really enjoyed the visit.
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November 2018 by Brandon Sahr
Bunch of crooks
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October 2018 by Stephanie Wolff
The rudest employees from the tellers to the branch manager. They won't let you withdraw money in the drive thru they tell you to just go to the atm outside.
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October 2018 by Cameron H
CHARGE ME 47% INTREST FOR MY CREDIT CARD. TAKES TWO LIFETIMES TO PAY OFF 3 GRAND. **** THIS PLACE. DONT EVEN CONSIDER THIS THEIVING COMPANY AS YOUR BANK. THEY WILL WITH OUT A DOUBT SCREW YOU OVER.
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April 2018 by Nadika Lilly
Branch manager Victoria is probably the most incompetent woman I've ever had the displeasure of speaking to. The bank is poorly run and monetary mistakes are apparently all too common here. I just wish someone had told me what I now know today, I am closing my account.
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April 2018 by L.W. Farms
Moving my $$ to a bank that actually answers phones & handles things locally.
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April 2018 by Joshua Dulas
One star in too many for these crooks. They wont answer the phone, dont have voicemail...dont have time for anybody. Avoid them like the plague and bank somewhere where they ACTUALLY care about you as the customer, because this is not that place!
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March 2018 by Eric Killmonger
Cassey was great! The whole experience terrible. It is not just them. It is the entire Wells Fargo.
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November 2017 by bill sombke
Worst bank ever. Any money you deposit they will try to keep. They are the bank other banks make fun of in commercials. Stay away.
