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August 2023 by Wayne Dahlin
I brought my daughter into the store and was greeted by Cayenne. She helped my daughter pick out clothes for her senior pictures. She had her try on items she would never of tried on for me. I cannot express enough how much Cayenne helped this mom and daughter out as it has been nothing but a fight for weeks to get her to just try different things and I would just get attitude. As a mom, I could not be more grateful to Cayenne for her charming personality, her knowing when and how to push my daughter to try different items and just for being so great!She’s a young person that will go far in life! Her customer service was out of this world. If I could give her 100 stars I would! Thank you Cayenne from the bottom of my heart!! From one happy mom!!
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April 2023 by elizabeth m
One of the employees was standing there talking to a friend the whole time, instead of helping customers.
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April 2021 by Vyha Nguyen
The people who work here are the kindest most helpful people I've ever met. They without fail help me with what I need every time I've stepped foot into the store.
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December 2020 by Nancy Kmetz
Fast, efficient and friendly service. Thank you
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October 2020 by Briana Odell
I had to return a pair of jeans that didn’t fit. They went above and beyond in helping me with my return. Very good customer service.
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August 2020 by Nicholas Willette
Great deals, but they weren't accurate to what the price tag said (but the deal was even better! But was not very clear)
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February 2019 by Rachel Dawson
I've been to location several times and the customer service is the WORST ever!!
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September 2018 by Owen Marvin
This is my favorite store for back to school shopping. The clothes are high quality and the staff were helpful. And they have pretty good deals. The only problem is that so many other people also like to come here.
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August 2018 by ajhaux19
Manager was very nice and friendly and was able to help me find what I was looking for! American Eagle is one of my favorite clothing brands! They almost always have some great deals going on there at the Albertville Outlet Malls! Would love to come back and shop again sometime!
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August 2018 by Casey
Good store to find clothing articles for our son but not so much for us old folks. At times American Eagles has good sales on products with good prices. I just wonder if the stores can sell those products at discounted prices and still make money, why do they have to sell them at inflated prices on a daily basis? The same question goes to other stores.
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August 2018 by a google user S
Little messy
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June 2018 by Barb Buhl
Manager was sneaky and underhanded! My daughter and I thought we had found a good deal on polo shirts from the usual inflated prices. At the register the sales clerk rang the shirts up and they were $10 more. I questioned this and the clerk went back to the sign and agreed it said $9.99. They called the manager to get the okay to do a price override. Imagine my surprise when the manager came up and told us we had seen the sign wrong and it said $19.99. I walked back with her and saw an entirely different sign - she had switched it! She was smirking as we put the clothes back and walked out. We will never go back again. For a few dollars she lost my future business and hopefully anyone else that reads this review. If only I had taken a photo!
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June 2018 by Harley Black
This is my go-to store for all of my clothing needs I am an American Eagle at least twice a month just to see what they have new and to see what's on sale staff here is great it is definitely a millennial type of emo shop so if you can look past the other shoppers I think you'll be just fine
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June 2018 by Mandii Sturlaugson
Always find something new at a great deal!!!
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December 2017 by Angie Fife
When I stopped in looking for some clothes for my daughter and niece Tanya was very helpful! I appreciated her help and the fact that she wasn't pushy and wasn't just trying to get me to spend more money on things they might not like. Both of them are hard to buy for, but she helped me pick out some items that they both loved! I would definitely go back to this store again! Thank you Tanya!! :)