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February 2024 by Mama J Williams
This store was so dirty and messy and the day just started it wasn’t even noon yet. They had one employee whom was leaning over the counter on his phone.
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September 2023 by Lance Patrick
Locked early, guess we can't buy
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July 2023 by Chelsea Medina
Went shopping for our kids. They had 5 employees just standing around and no greeting. No hello. Waited and waited for somebody to help us to find shoes and not one employee offered to help. This is so disappointing as we had customer service that was great from here by one of the managers a couple months ago.
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February 2023 by Heather Alexander
Do not count on their posted hours, luckily I called before leaving for this store, they notified me they close at 6pm EVERYDAY, not the posted 8pm.Update, dropped another star, they reached out with a non-functional website for me to respond. Did not gain my trust, losing me as a customer.
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February 2023 by Stephen Weah
Drove approximately 35 mins to come and purchase something I really wanted, just to realize the stores where closes, why not just update your closing time on your website & not on the freaking door, I’m so irritated at this place
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February 2023 by Sara Moy
Terrible customer service! The shoes I bought were defective, but I wasn't allowed to return them at the store because they had been worn. The store had me call customer service, who can't help me because it was a store purchase!!!
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November 2022 by Shift
I’ll get straight to the point Oct 31,2022 between 6-8. My son and walk in to check out shoe deals and I hear not only cursing in side conversations between employees, but also over the store radio. I don’t know what companies think this is, or if they think that everybody is about that life but nah everybody isn’t. For that reason, no matter if they had a deal, I went back down and bought my shoes from Nike. Management needs to tighten this up or lose money.
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October 2022 by Dre Atchison
Every time I come here, it's closed before closing time. Doors are locked at 7, says it closes at 8Came here on a Thursday and it was locked up at 6, what gives?Update your hours is that's what it is, just is annoying making a trip out here after work only for the store to be closed.
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September 2022 by Ruth obermaier
Staff was very rude and not wanting to help, literally felt like we were bothering him!!
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September 2022 by Jai Byron
My son and I walked into the store and it was completely empty. We were the only customers and we couldn’t find any employees. We looked at the kids’ shoes and waited for about ten minutes until I had a question about a shoe size. I could hear voices in rhr back of the store so I know it wasn’t empty. I waited a little longer for someone to come up, without any luck. I walked towards the entrance to the back and saw employees and said “I have a quick question, whenever you have a chance!” And the gentleman in the back looked right at me and nodded no and went back to talking. I was astounded. Completely shocked. My 4 year old son and I left immediately. So horrible and sad.
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September 2022 by Jack Okubo
Disappointed my mall store closing times once again. Doors were locked at 7:20 on a Saturday. Supposed to be closing at 8. Multiple staff were just standing around the desk doing something and not paying attention to the customers who are want to shop. Almost seems like they locked up early so they wouldn’t have to deal with customers. All I wanted to do was see what good shoes were actually left on shelves and I couldn’t even do that.
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September 2022 by Jodi Nelson
Hands down one of the rudest cashier's I've ever encountered (9/1)
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September 2022 by James Beard
Good selection, not outlet pricing!
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November 2021 by letitia porte
It use to be my favorite finish line to visit. But not anymore! The new employees either don't know what they're doing, or just don't care! ??? plus they're not welcoming, and some how RUDE! negative ? ?♀️
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August 2021 by Steven Leaf
Expensive but good