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January 2024 by Karen Grimes
Elias was great.
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November 2023 by rita pettiford
They’re always good to me. Helpful. They never act like I’m bothering them.
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October 2023 by Mark Merris
Tried to call the number google has listed but it's disconnected. Trying to learn more about switching plans from Verizon but unable to get information.
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December 2022 by LM
The staff here rocks & assisted us with a major concern with a data transfer we had with our account. We came in pretty last minute on a Friday night & we never felt rushed. Thank you!
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December 2022 by Traveling Local
The staff here rocks & assisted us with a major concern with a data transfer we had with our account. We came in pretty last minute on a Friday night & we never felt rushed. Thank you!
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December 2022 by Austin Duke
The staff was really helpful and transparent about all the deals and even went the extra mile to check inventory in the back for a phone I was looking for in the area.
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October 2022 by Trenton Seck
We stopped in at the Albertville T mobile store after getting told multiple different things from other t mobile stores and their phone customer service. We walked into this store and were greeted by a wonderful woman who gave us THE BEST customer service. She was knowledgeable and kind we were shocked when she told us it was her first day. There were two other men in the store who were also excellent, they spent time explaining to us our options with t mobile home internet and checking if the coverage and plan we had was the best for our family. Cannot say enough wonderful things about our experience in store today we were listened to, all 3 employees were so kind and knowledgeable, and eager to assist us. I can assure you we will drive further to go to the Albertville store instead of the one we visited before. We cannot thank these 3 employees enough for helping us today.
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September 2022 by Ray Davey
This is a great T-Mobile location. The team here is friendly, professional, and a pleasure to work with.
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May 2022 by Peg Jensen
Tried calling all day today to ask a question they won't even bother to pick up the phone is this store closed?
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March 2022 by Jacob Hosley
Had an issue with my iPhone today. Braden quickly identified and fixed the problem. He was super fast and friendly. He’s definitely an A+ employee!
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March 2022 by Spencer Olson
Reps really cared about my concerns and they went the extra to solve all my problems!
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December 2021 by Myron Anderson
The service was absolutely outstanding! The sales representatives were very professional, answered all my question and extended a courtesy beyond that which was necessary to assist me.I highly recommend this store for your cell needs!
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November 2021 by Julie Wakulenko
Took 2 and a half hours to transfer data to new phone. Definitely did not go out of the way to help. Was going to have us do it ourselves if we wanted to step out and smoke or go next door for coffee. He was generous enough to let one of us stay and wait while the other left. Again, for 2.5 hours.
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October 2021 by Salena
I just had a great experience at T-Mobile. The staff was amazing and they were easy to talk to. They made sure that I got the best deals and were honest and open with me about my plan. Thank you so much T-Mobile staff!
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October 2021 by Vasil Kot
Very high quality service from Devin P. in Albertville. Smart guy who is clearly a professional in his area of work. Helped me with my problem and went up and beyond any expectations! Highly recommend!
