The AT&T Store in Alexandria offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. Customers can find the right wireless data plan to fit their needs, including flexible prepaid options with no annual contract or credit check. The store provides access to AT&T's nationwide 5G service, which is included with all unlimited data plans. Reviewers consistently praise the exceptional customer service and expertise of the store staff, particularly Howard and Aubrenique. One customer was extremely grateful for their help in resolving a complex issue with a lost and replaced phone, noting the employees' persistence and ability to follow through with AT&T's support team. Another customer highlighted Howard's honesty, great attitude, and willingness to ensure customers get the best deals. Several reviews mention the staff's friendliness, professionalism, and caring demeanor, even when dealing with lengthy or complicated requests. One reviewer was impressed that Howard went above and beyond by staying late to find a solution for their phone's network connection problem. Customers appreciate the reliable, high-quality service they receive at the Alexandria AT&T Store, leading many to remain loyal to this location over the years.
Had to use phone service due to my texts not going through to another iphone and was in the color of green. The technician was very helpful and fixed the problem. Many thanks
June 2024
Couldn’t have asked for a better experience! Our kids were so impressed that the sales rep shook hands and remembered their names! Thank you Howard!
May 2023
Not enough help to take care of customers waiting & waiting . .
