Famous Footwear is a store with a decent selection and sizes, often featuring good products and clearance deals that customers find too sweet to pass up. The experience with staff varies. Many reviews highlight very friendly and immediately helpful employees who provide helpful suggestions and advice, measure feet, and work hard to find the right shoes. Other reviews note that the staff can sometimes seem less knowledgeable regarding specific foot needs and that service is inconsistent, with customers sometimes not being greeted or offered help. The store is generally considered spendy, but many appreciate the ability to find shoes on sale or clearance for lower prices. The return process is reported to be easy to work with. Customers enjoy shopping without high pressure sales tactics.
Spendy, but very friendly staff who immediately help you with what you're looking for. They also make very helpful suggestions and advice.
September 2023
I went to famous to get back to school shoes and the store associate, Brea, was so friendly and helpful. She got all the feet measured and found all the children I had the shoes that made them happy. I was so pleased with the store and how helpful she was. We will Definitely be back for more shoes!
