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August 2023 by MamaChelle
Whether you'd like something new, or something old made new, the quality and service in this locally owned shop are second to none. Fair and honest pricing paired with helpful and friendly staff. Positive experiences each and every time.
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June 2023 by Elizabeth Radil
I absolutely love Karrow Jewelers. My Mother’s ring is absolutely beautiful.
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May 2023 by Kristi Frahm
Helpful staff member! Steph communicated with me promptly, gave me good advice about ring sizing and a watch purchase, and was very personable and professional!
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May 2023 by Ronald Fischer
Nice job Rod wife was pleased bought that ? from you like 2004 thank you
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September 2022 by Joyce CW
I am very happy with the repair they did on my 35 year old wedding ring. The replacement band is beautiful.
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September 2022 by Laura
We brought in a tricky stone to be set (grey diamond) and the jeweler himself called us to explain at length how careful he'd be with the diamond. The ring turned out beautifully!
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May 2022 by Laura (Scurry)
We brought in a tricky stone to be set (grey diamond) and the jeweler himself called us to explain at length how careful he'd be with the diamond. The ring turned out beautifully!
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April 2022 by Rita Bye
I had Karrow's repair a couple of rings for me, both needed crown work and one needed an entirely new shank. They did an excellent job and only took a couple weeks. Highly recommended!
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August 2021 by Erik Spangrud
Very helpful and had exactly what I was looking for
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July 2021 by Crove Shadowhirn
I brought my wedding band to sized down and a friend's engagement ring to be repaired. Rod did a magnificent job, I have absolutely no complaints. I would willingly suggest to anyone needing jewelry for any reason or occasion to go to Karrow's. I know I will be going there to get my wife a grandmother's ring. Thank you Rod and all of the staff at Karrow's for making this one of the best experiences I've ever had at a jewelry store.
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July 2021 by Julie Rubner
Wouldn't even think to take my diamond anywhere but here! They do amazing work for very reasonable prices!!
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July 2021 by Virginia Earl
Always helpful staff!!
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June 2021 by Mitch
We worked with some older gal at the broadway location. The ring we bought was amazing. It was everything my wife had expected and more!! A year after getting it we got it cleaned in the cities and they pointed out our centerstone was loose in the setting and you could move it around. We brought it in to Karrow and they reset the stone (took ring for a month). Then, we were getting it cleaned and a diamond was missing. We called Karrow, no problem bring it in and we will get it fixed. 6 months later another diamond fell out. Same thing, bring it in and get it fixed (took ring for another month). Then, at this point I’m wondering why diamonds keep falling out. This isn’t suppose to happen. We called in, and the girl we worked with literally said diamonds are like cars they need oil changes and tire rotations every now and then (aka you’ll lose diamonds). Everyone I’ve talked to that’s been married not once has lost a diamond. Finally, we asked for whomever was in charge and they shipped our ring off to some place in Germany to have it laser set (another month without ring). With an added line from them “if this happens again we won’t be covering it”. Good to know you guys stand behind your products. Pretty sure we spent around $6,000 too.This is not the experience you want. Go to a jeweler store in the cities.EDIT:Few years later, this company did their best to make it right! I am glad with our decision to shop local. This way IF YOU DO have issues you can deal with the problem in person. Although I do disagree with the reasons we were told the ring was having issues (rings don't need oil changes) I can appreciate how we were treated throughout the years following our purchase. I hope this was just a fluke.4 stars.
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March 2021 by Jessica Ptacek
Staff was friendly and helpful! My ring was one size too small and they sized it to fit perfectly. They also rebuilt my crown and it turned out gorgeous!
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December 2020 by Shawn kellen
Great customer service and keeping it local.
