Shopko Optical, formerly Midwest Vision Center in Alexandria, is a highly recommended eye care provider located in Viking Plaza Mall. Patients appreciate the personalized and comprehensive care they receive, with staff going above and beyond to ensure their wellbeing. The team is praised for being professional, helpful, and patient, especially when assisting with selecting and adjusting eyeglass frames. One staff member, Lecia, is recognized for her excellent customer service, working multiple times to get glasses to fit correctly and even providing a frame from the store so the customer didn't have to wait. The mall location is convenient for shopping while waiting, though some customers noted that better communication about appointment times would be helpful. The eye doctor is commended for her clear communication, advice, and willingness to answer questions. Overall, Shopko Optical is a trusted and favorite choice for eye care, leaving patients feeling valued and satisfied with their service.
