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September 2022
I hadn't received a package despite tracking saying it was delivered. People were glad to help and went as far as contacting the driver and he described the house that he dropped off my package at which was the wrong house, but from his description I was able to find the house he dropped it at and retrieved my package.
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February 2022
I hadn't received a package despite tracking saying it was delivered. People were glad to help and went as far as contacting the driver and he described the house that he dropped off my package at which was the wrong house, but from his description I was able to find the house he dropped it at and retrieved my package.
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April 2021
Received a package from USPS and they left it on the deck, in the rain. Received a package from UPS same day, and they left it inside the outer door (out of the rain). It's little things like that, that make a difference in good or meh customer service. UPS delivered!