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March 2024 by Green Girl
Love Kathy Wolf. She is the best
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March 2024 by Ashlyn K
Lubna was disrespectful and did not explain what was being done. She clicked through everything very fast and didn’t give us a chance to explain anything about our situation. She told me my W4 needed to be fixed because I “wasn’t paying attention.” I found this extremely rude as I absolutely do pay attention to my documents and she knows nothing about me to say something like that. She also assumed that my fiancée is the one who pays our mortgage and asked us different questions during the process. She seemed very annoyed every time we asked a question so we stopped after a while. I don’t feel confident that my return was done correctly. We will be visiting another location to review our returns as they do not seem correct.
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March 2024 by James Johnson
If I could leave a zero star review I would. Luba Anwar was incredibly rude to my fiancé. Rushed through our taxes without explaining a single thing and then getting agitated with us when we would ask for her to explain something or asked a question. Felt very vindictive towards us, especially my wife.
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February 2024 by Ramesh Chandan
the staff is knowledgeable.
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May 2023 by Laura Blichfeldt
Lubna was fabulous. She knew how to handle my complex tax situation.
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April 2023 by John Warren (AbnormallyWeird)
The people are great. The website is flat out broken.
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April 2022 by Cassandra Matich
Kathryn Wolfe is amazing and such a pleasure to work with. She is thorough and very helpful.
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April 2022 by Joe Teske
All my information is in their data base so next year it will be even faster to get my taxes done.
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April 2022 by Doug Flantz
My tax preparer is very professional and I always get excellent service!
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April 2022 by Rose Luffel
Kathy at Andover H&R Block is pleasant and knowledgeable and processed my return quickly and I was on my way...
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March 2022 by L Kirlew
Update March 12 2022:I get a notice from the IRS that my tax return was computed wrong. PLEASE GO SOMEWHERE ELSE.I had a very bad experience. Where do I start. I used the online tax service and the tax pro disregarded the information that I sent to her. Then the tax pro used the information from a previous tax return not from the tax return I gave her for a direct deposit. What if i did not have access to that account. I will be notifying the BBB. Google has a 4.8 rating but BBB gives HR Block an F. YELP GIVES 1 STAR. BEWARE!!!!!!
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March 2022 by HC MENN
Lubna was really helpful. She knows alot about taxes and explained it in simple terms.
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February 2022 by LeVar K.
I had a very bad experience. Where do I start. I used the online tax service and the tax pro disregarded the information that I sent to her. Then the tax pro used the information from a previous tax return not from the tax return I gave her for a direct deposit. What if i did not have access to that account. I will be notifying the BBB. Google has a 4.8 rating but BBB gives HR Block an F. YELP GIVES 1 STAR. BEWARE!!!!!!
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February 2022 by Billi Anderson
The ease of doing taxes quick and efficiently, my tax agent was so kind and patient, if I didn't understand something she explained it at a level I understood. Very calm and quiet place. I was out of there in 30 minutes with my taxes completed.
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September 2021 by Manisa Sythammavong
There was minimal wait time, and quick processing. Joe who helped me file my taxes explained into detail the process and was able to answer any questions I had regards to my taxes situation. He was knowledgeable and great . I would definitely recommend people to go to H&R Block.
