This U.S. Bank Branch is noted for its friendly and professional staff who provide great service and patient assistance, especially for those new to banking. Employees are knowledgeable and helpful with matters like apps, cards, and opening accounts. The team demonstrates excellent customer service and teamwork, even staying past closing to help clients. However, lines can be long, sometimes reaching near the doors, due to what appears to be an insufficient number of bank tellers. The location features an updated ATM.
Terrible customer service. Always too short staffed. Can not answer phone.
December 2023
This location has friendly staff, but a lot of times it looks like they did not have enough Bank Tellers to assist customers, so there would be lines close to the front doors. I've had minimal issues at this location and they have an updated ATM and always help you with any questions regarding their app.
August 2023
Shahad turned my stressful situation with my debit card being suspended into a happy one. I am 18 and just learning about adulting and banking stuff and she was very patient and professional with a great attitude. So thankful for your help!!
