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September 2023 by J Hunter
My 78 year old mother bought car from them, turns out it had been in accident noted as Moderate to Severe in car facts.Quoting the biz owner on this " We provide car facts on request, your mother didnt ask, and we are not required to provide it."The owner did not comment when asked if he and the sales team knew what cars on his lot had been in accidents.If anyone you care about thinks about going here, tell them to ask, two months later shes paid over $5,000 in repairs. She would not have purchased the car knowing about the accident.
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August 2023 by Meghan Eustice
Highly recommend JEM Sales! I had a great experience car shopping here. Aaron helped me find a top quality SUV in my price range that looks brand new. It's been a reliable vehicle for me and I'm very happy with my purchase. Thank you JEM Sales team!
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August 2023 by Ray Guy
sadly it seems as if i was duped , i let them know this was my first car and i was very excited and i guess that made me an easy target, i bought my car december of 2022 and within 2 weeks it was literally dead from a ground wiring issue , when i went to get fixed i found that not only was the ground wire faulty , but that the coolant pipe was leaking massively , and that the INTAKE wasn’t even connected to the engine . i know you guys knew about all of this because within a few minutes of the mechanic looking he identified that the ground wire looked suspicious and noticed the coolant leak. i genuinely feel as if you guys took advantage of me and my naivety , i took the car even without a warranty because i trusted that you guys wouldn’t have sold me basically a glorified lemon when i was already over paying for the car . this is my first ever dealer experience so i don’t know if this is normal but this really a terrible thing you guys did to me and it makes me really upset because a big moment in my life was effectively ruined by what most likely amounted to greed .
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July 2023 by David Wendling
I purchased a car last week from Mike and Aaron at Jem Auto Sales. Very relaxed experience and no stress or pressure. We took the car for a test drive and came back a couple days later to pick up. The whole purchase time was less than an hour without a loan. The car seems good so far and I've driven it almost daily. The street in front of the bldg is under construction and they have to keep moving the cars back so I'm sure business is affected. You can park on the side of the adjacent street and walk up to the lot though. Go see Jem Auto Sales! Good honest people, zero pressure to buy and short sales process!
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July 2023 by Josh Rosenow
This place has a good selection of affordable vehicles, the guys were working were friendly and did what they could to make the transaction as easy as they could, the whole process only took about an hour. The only downside is that on the drive home the car would do a little twitch on occasion during acceleration, maybe the fuel pump. idk I bought a ten year old car, I wasn't expecting flawless. Overall it was a good experience.
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June 2023 by Lexi Chandarbali
I have had nothing but good experiences with Jem Autos! The team there is very professional, and takes the time to make sure that everything is perfect before your purchase! I would definitely recommend checking them out if you are interested in buying a vehicle!
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June 2023 by k hey
purchased a vehicle from them around october 2022, within a month the motor blew and then after they had it fixed it blew again TWICE. they were respectful and payed for most of the damage but i ended up just getting a different vehicle through them and that one blew within 4 weeks of having it and they gladly fixed it but as soon as i drove it home from their repair shop it blew AGAIN. i ended up getting rid of it all together and went somewhere else to get a vehicle. i don’t doubt they have some good vehicles but both the ones they sold me were lemons.
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June 2023 by Juanita Slagerman
I'm just a little gray haired old lady that had never bought her own car before. They were very professional and went out of their way to help me. I got a sweet little car and I would highly recommend Jem sales to everyone
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May 2023 by Gage Strauch
I bought my second vehicle there and the same day the engine light was on called them and they told me it’s on because of a customized exhaust it broke down not even two weeks from leaving the lot so I called and complained they said had me call there mechanic he looked at it said “there’s nothing wrong with it” so I went all winter without driving it and still making payments finally today I was to get it looked at and sure enough it was sold to me with a bad cam converter and no catalytic converter all I wanted was them to replace it or give me a new vehicle now the repairs just so I can drive it is going to be over 10 grand
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March 2023 by Karen Lind
Purchased a vehicle in August of 2022 for $12,000 and have had issues since the minute we drove off the lot. In 6 months, over $7,000 has gone into the car (new transmission, gas tank and all parts associated as it was leaking, wheel bearings, etc.). I contacted JEM to ask for support - no response. Simply posting as a buyer's beware.
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February 2023 by Heidi Anton
These guys were so helpful and friendly. My daughter purchased her first car here today, and the process was so quick and easy. We would definitely visit these guys again for our car needs. Thanks guys!
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February 2023 by Brad Danielson
Bought a car for my daughter here. It couldn't have been any more painless. Co-owner was there to help immediately and once we decided to make the purchase, he had us out of there within about 10 minutes. Fastest car purchase I've ever made! Guess it helps to buy with cash rather than any loans, but he still rocked it!
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November 2022 by Dale Heide
Jim worked with us to buy a Jeep Patriot. He was helpful, efficient and forthcoming on any questions we had.
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September 2022 by Jj J.
Typical con artist used car salesman. They clear the check engine lights before you test drive the car just for all of them to surface as soon as you are on your drive home. Stay away from this place at all costs.
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September 2022 by Sarah McMichael
Mike was awesome and answered all my questions. Small dealer but trustworthy. Great experience.Update (one month later): car they sold us was complete trash. Needs a whole new engine. Waste of money. They need to thoroughly check over a car before they sell it to a college kid.
