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February 2024 by J B
Great place friendly staff clean store????
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February 2024 by Kasie Ann Heemstra
I hate Walgreens
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January 2024 by najma jama
They will delete your medication and make fun of your sickness and how much you don’t need it this girl with a red hair Is so mean to people Is she pretending to be the store manager? Very bad employee
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January 2024 by tere tolessa
The pharmacy is poor customer servit is the worst I don't recommend anybody here
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January 2024 by Samantha W.
I am unsure if there was a staff turnover at the pharmacy but up until today, the pharmacists had been helpful and very informative. Called in today for clarification on a medication, pharmacist was rude, tried to rush me off the phone and gave little to no effort to look up my information. He had outdated information that other pharmacists in the past were able to search the system to find the correct/updated set. He said he would contact me once the prescription was ready which I highly doubt. Perhaps this was a one off, but definitely did not experience this the last 4 years we've been going there.
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December 2023 by Lisa
Their always nice to me!
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December 2023 by Jenna V.
Dear Walgreens, I wanted to share my recent experience at your pharmacy. Unfortunately, I was quite disappointed with the service I received. From the moment I arrived, the lady at the window seemed rude and impatient. As she explained my insurance issue, her tone and demeanor were unpleasant and made me feel uncomfortable. Customer service is an essential part of any business, and it's important for customers to feel respected and valued. I hope that in the future, your staff can provide a more positive and welcoming experience for all customers. Sincerely, Jenna
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December 2023 by lulukite1
I switched to this Walgreens a few weeks ago and the service was great along with the pharmacist. Tonight, however, was not. I had two things sent over from Urgent Care to pick up right away. They were filled, so I went to the drive Thru. There was a younger woman inside with red hair who I could see had no other customers. She was looking at papers and making copies for about 5 whole minutes while I waited in the drive thru with 3 other cars behind me. I thought maybe she didn’t see me in the drive thru so I pressed the “call” button. She picks up the phone and briefly says “welcome to Walgreens, we’ll be with you when we can.” And hangs up. Not to mention she said it with an attitude. I’m a huge customer service person. Worked it for years. I’ve even worked as a pharmacy technician myself so I know that the job is stressful and not enjoyable. But with working in those positions, I know that there are respectful ways to treat customers and disrespectful ways. This woman could have acted differently. She could have at least acknowledged me in the drive thru before I felt the need to press the call button. She could also present herself with a better attitude. As a pharmacy tech, your customers are always first priority. You don’t do side work while you have customers waiting in line. I ended up driving away without even getting my prescriptions. I didn’t have time to wait in line for 10 minutes while she was doing paperwork. I’ve had great experience with the pharmacist here but I hope they can get better technicians. Customer service isn’t for everyone.
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December 2023 by katie johnson
I would give 0 stars if I could. I’ve been using this Walgreens for years and every single time I’ve gone the pharm techs are disgustingly rude. I don’t understand how they haven’t been fired or how this location is still in business. Yuck.
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November 2023 by Hayat El Hilali
I used walgreens 10 years ago, then switched to Walmart. Never during the 10 years I have had any rude customer service. I decided to switch my prescription to walgreens at Ferry just because my elderly mother use it for the drive thru option. Went to day for the first time o switched my sprescription to the ferry street, the farmacu technician was very unprofessional, and told me that she is supposed to be off one minute ago, and she was not able to filled my prescription, then she said if you want to wait 45 minutes I can do that, after I complained to her about her customer service. I agreed to wait then whe. I am back to the pharmacy after 45 minutes guess what , the other lady at the pharmacy told me they do not have my medication witch is just an allergy medication, that they could just grab from over-the-counter counter and used it , or she could just call my name in the speaker after she found out that they were out. All of them were unprofessional including the pharmacist she was standing their the hall time. I am for sure going back to Walmart.
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November 2023 by tiffany berger
If I could leave zero stars I would. This is for the "lovley' pharmacy staff. I don't know who you raised you hyenas, but ishhh. I finally decided to switch pharmacys. I would not trust these dust buckets with my grandmother or anyone I love. They will avoid doing their job at all costs. On one occasion they tried to make me do their job with insurance and I found that out when I spoke with the insurance company that they infact were just being lazy. then when they finally decided to do said job this goof troop expected a thank you from me. Lmaooo gtfoh! And they can't help but ask the dumbest questions that have nothing to do with why I am calling. These grotesque creatures should be fired or maybe go find a job that suites you and your disgusting thought process.
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October 2023 by Jeffrey Cooney
Walgreens in general sucks ! I have been trying to get a prescription filled that urgent care called into them, I am 100% service connected disabled veteran. The problem filling this prescription is that Walgreens does not take VA Insurances or no long contacts with the VA,Tell you what Walgreens when Russia sends a T-14 battle tank towards your door, throw pills at it and hope it goes away. Don't call the US Military, you won't stand behind veterans, Why should we stand in front of you. Fight your own battles, or throw money at the enemy, cause thats all you seem to care about. SHAME ON YOU WALGREENS. Won't stand up for Veterans. ESAD.
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September 2023 by Jonniesue S.
This place is the worst place the pharmacy that is Chris the manager of the store. He's amazing. I've been going to the store for ever but today not only did they humiliate me, embarrass me make fun basically because I escalated in my tone and I was a bit confused because it's called the brain tumor. But excuse me either way around, and I'm a customer for her to escalate her tone to me, and by yelling at me and appoin her finger at me because she lied to my insurance company which has nothing to do with them anyways so to make this the way that they have is totally inappropriate. They have made a mess of everything and now they won't even a wait on me. Answer phone call put me on hold treat me as if I don't exist but yet I do business there who the hell are these people the Beth manager she needs to be fired. The tall, Amazon, manly, looking chick not gonna call her lady and I'm not gonna call her a woman. She is nothing but a bitch she needs to be fired point your finger at me and telling me she in the mood today well maybe you should go to work Walgreens and 1911 in Ferry Street in Anoka needs to be shut down honestly of all this the pharmacy, Chris The Manager he's amazing and his manager. I don't know. She kind of had a little bit of an attitude but she's OK to the employees there during the day Diane, and all the rest the girls, Breanna , and all them are amazing. Maybe they need to take notes out of their playbook but they don't represent Walgreens and I don't care if they're short and why are you mentioning we're short staffed to me like I give a rats patootie all I know read your reviews your reviews about the pharmacy OMG maybe you should take notice clean up that crap that one lady. I'm definitely called the ambience on her yeah and that manager I have a disability and nobody's going to humiliate me and make fun of me make me feel as if I'm not human. The reason I swore in the reason I was screaming it is because you came at me and people with brain tumors and traumatic brain injuries when you're negative, and you start pointing fingers and screaming we are like Alzheimer's. We respond back with or without a disability. The way I was treated is in humane I will be getting a hold of corporate on this, but I do not recommend this place. This is the worst place ever you want to do business out of Walgreens go to Coon Rapids cockta Andover go to Blaine stay away from Anoka and people are nothing but a nightmare they have serious issues. I have a reason why I do doesn't give me an excuse, but I have a reason what are your guises reasons and excuses you have none you choose the job , And Corporate will be hearing from me as well. Head the warning people, read the reviews. You are all better than this place don't lower yourself to go to that store at all. I will be taking my business elsewhere and I will be posting this and all the recordings and her picture and the video all over all social media displays and these people are disgusting in the pharmacy And Corporate needs to do something about it Thank you very much jonniesue staley
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September 2023 by Kevin Landry
The people who work in the pharmacy are rude, unprofessional, and will go against doctor's prescription orders. I am disabled and have never had so many issues until I moved my prescriptions to this walgreens. I have filed a complaint with the ADA.
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August 2023 by Marie Moe
The pharmacy staff are very unprofessional and unpleasant for the most part. This store must hire those who are unfit to work at more frequented stores. The so called “Manager” title they pass out here is laughable.
