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November 2023 by Torrie Traynor
10/10 - I found Aspen dental while having a dental emergency. They saw me on a Saturday and had my root canal booked before I left. They provided me with pain management until the procedure. The root canal was not a fun procedure but the team was efficient and kind throughout and managed my pain very well. The front desk was kind and considerate. The scheduling team was accommodating of my upcoming travel plans when scheduling my root canal. I even got a cleaning booked and wisdom teeth removal quoted. I had ignored my teeth for years and they made me feel welcome, not judged and were extremely helpful and efficient in getting me back on track with my teeth. I felt no judgement and very at ease which is NOT something I had felt in a dentist office for years. Highly recommend!
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November 2023 by CF Vlogs
We had an excellent experience at Aspen Dental Apple Valley. Cassandrah was so friendly and put my anxious son at ease. She listened to our concerns and reassured us both at every opportunity. The doctor and her assistant were also both very kind and reassuring, and they were super informative and weren't pushing for things that didn't need to be done. My son has a lot of fear of dentists because of a very bad experience as a young child, and he actually left the appointment feeling happy he finally went and looking forward to getting his teeth back on a healthy track!
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November 2023 by Ally Cook
While the staff was astounding and incredibly kind throughout this experience, the stars taken away is due to the absolute gouging they do. While I will admit my mouth is *not* good or anywhere near where it should be -- it's a long way off, I know someone who needs to have likely over 5 teeth removed and full sedation, including multiple fillings and root canals and their estimate was about $10k whereas mine which is not even close to as bad as theirs was $25k. It's shocking and frankly overpriced. Their plan is good for smaller stuff, but here of course it made the estimate about $22k. Pretty abysmal.
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November 2023 by Denell Wagner
I had a great experience at Aspen dental. I looked for an appointment for a broken Maller and I got in the next day and they even fit me in the same day to get started on a crown. That is Unheardof and more so the week of Thanksgiving. The office manager was so sweet and went out of her way to make things happen for my particular situation. I would recommend anybody to go for any of your dental needs. Professional, kind and quick. What more could you want?
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November 2023 by Randi Hanson
The staff is so welcoming and friendly!! Definitely make you feel comfortable, they don’t embarrass you or make you feel bad. And the office manager, Olivia!!!! She’s a gem. So sweet and helpful and understanding of life/situations. If you’re an anxious person like I am, definitely suggest coming here because they make you feel at ease. (Also absolutely love the HGTV they have playing while in the chair hehe, yes please!!)
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November 2023 by Erica Val
Each person who I came in contact with was exceptional. So kind and helpful. Will be back and definitely recommending to everyone I know. Shauna was my hygienist and she was fantastic. Can’t wait to see her in six months!
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November 2023 by Sam Gravely
This was genuinely one of the best experiences I’ve ever had at the dentist. Everyone is so friendly, the clinic has a really nice environment & each staff member I came in contact with from the front desk to the hygienist to the lovely person who handles the finances at the end were just so caring and kind. They were able to connect me with affordable services to get my wisdom teeth removed and I am very grateful that I chose this clinic.
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November 2023 by Cynthia Gese
Casandra, Dr. Andrea and Olivia were very detailed in walking me through the whole process. They listened to what i eanted, treated me like a person and made sure I understood the work they were going to do. I highly recommend that anyone in need of dental work to make an appointment to see them
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October 2023 by Justin Flicek
I am so happy with Aspen Dental very professional and kind! They have a great team that works together really well and makes your visit amazing. I hate going to the dentist, but when I needed work done, they had my back. The professional work they did on my molar crown was excellent, and their prices were great too. They make you feel like you're the only one in the building. I will definitely be going back for more services.
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October 2023 by Nashaad Ali
Shaunna is an exceptional hygienist. She did an excellent job on my sister's teeth, which required deep cleaning. Her compassion in performing her job is truly admirable. She is kind, ensuring that you feel both trust and respect. We sincerely appreciate you, Shauna. My sister is grateful for the work you've done for her, and because of that, I plan to bring my brother here as well. Thank you so much
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August 2023 by Jessica barclay
Horrible experience at Aspen Dental in Apple Valley. Went for a checkup and had 3 cavities. I got them filled about 3 weeks later. Since then, I had pain and sensitivity on a tooth next to one of them that they filled. I went to a different dentist and found out I had ANOTHER cavity. How did Aspen Dental not see this? I still had the sensitivity and went back into the dentist and they told me that the filling that Aspen Dental did was not shaved down correctly and hitting on my other teeth every time I ate causing pain. DO NOT recommend going.
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July 2023 by Emily Laughlin
Called the second they opened to see if they could help me with a tonsil stone removal. They assured me they could help and scheduled me for an appointment that day at 11:45. However, once I got to my appointment, they told me that because it's not dental related, they couldn't help me and referred me to an urgent care a half-mile away. The front desk staff should be more knowledgeable on the types of services they offer. If I was informed correctly from the start, I would have gone to urgent care earlier and not had to wait 3 hours while in pain. I will never be returning or referring someone to an Aspen Dental in my life.
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July 2023 by Brendan M
First time going here. I called and spoke to a human (important when I'm in pain and hurts to fill out a form digitally, even though I love digital stuff!) Within one button press. Placed my appt within 1 hour. Was helped, and got my problem taken of SAME DAY, the very next hour too. Extremely impressed. Considering how much in pain I was. I am very much appreciated on how fast they were able to help me.From the moment you walk in, until you leave, smiles and friendly people all willing to help you out with questions along the way. And when sticking something in your mouth or doing something weird for your body, they always use vocal commands and reassure you that you're doing good and if I'm doing okay. I know it might seem simple but I appreciate that a lot as the patient. It tells me I'm doing good at holding still for them, and reassures me that if I need anything all I need to do is ask of raise my hand. Very very friendly. Wonderful people here.Judgement free zone, which is nice, I don't make lots of money and when I shared my concerns they had a finance specialist to help me understand the cost, what I should do, and what I would like to do. Again all very friendly too. Also no judgement that I can't afford all my treatment at once. It feels nice to be treated just like a human.And they printed a form for me to use for my work! Thanks for that.Top takes: extremely friendly staff. Willingness to help you be comfortable. Super impressed on how fast I was able to be helped. I was a new patient as well.Thank you Aspen Dental. ??
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June 2023 by Katherine Wall-Belfield
I am a new patient at this clinic, and I was very impressed with my first cleaning experience. My cleaning with Shaunna was so relaxing and pleasant and yet I left feeling as though it was the cleanest my teeth had ever felt! At my old clinic, I would oftentimes leave with bleeding gums and “zings” where I have some recession- not here! Very good experience!
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June 2023 by Leah Reinardy
I am leaving Shaunna a 5 star review. She is fun, professional and personable. She makes you feel like a priority and that is super important. I had an issue getting in when I was having a lot of tooth pain, they refused to see me! If it wasn't for her, I would not keep going back there.
