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December 2023 by J
I came in to drop a QR code scan return. My mistake, it was in a liquid marked box. I covered the liquid box marking with tape and cardboard, totally gone. They still wouldn’t take it because they know that it had the mark at one time and can’t say if it co tails a liquid or no. They said the same would happen at another FedEx location. When I asked how…..crickets and geez, when I went to another location, no problems. Avoid.
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December 2023 by Joshua Eshelman
I was trying to print and laminate a souvenir concert ticket for my daughter. I got it printed easy enough but was having trouble with the self laminating. The gentleman that helped me was very kind. He asked if I needed help. Laminated it for me, trimmed it, and then asked if it was for a child and let me know he would round the corners. Very thankful!
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December 2023 by De VanDyke
The lady who assisted me was so rude and inconsiderate. Had red hair and was not listening to what I was saying. Was forceful with my card when I was trying to turn it around ( I mean how stupid is that). Was so pushy and then just grabbed my phone to get the QR to scan. I remember why I don’t use FedEx in Apple Valley.
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October 2023 by Mo Wilder
Horrible and racist. Employees watched me (young black male stand at the desk for a couple minutes with no one to help. Then employee Don walked over because another white male came in to the store and he tried to help him and when the customer pointed to me he said he didn’t see me. Super disappointed in employees but thankfully this is a good community and customers stand up for what’s right.
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October 2023 by Coffey turtle
Printing came out blurry even though I took extra precautions to make sure the photo submitted was high quality. Printed somewhere else using same photos and they came out perfectly. Print somewhere else
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August 2023 by Kasey Schultz
Both ladies were very rude. I overheard the older lady tell the other one who took a phone call “I just have them call customer service for that issue so I don’t have to deal with it”.
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July 2023 by Neven Grossman
Never had a bad experience here. The reviews about coming in two minutes or minutes before closing is unbelievable. What are you expecting and how would you react if someone came in when you were about to close?
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June 2023 by Kelly Wiese
Incredibly unfriendly woman working at this store this evening. Condescending tone & just rude . I came in 9 mins to close . She let me know that twice !!! I’ll go elsewhere. Work on your customer service/interaction skills FedEx .
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June 2023 by Adam Maryniuk
Bryan was super nice, and made my experience an absolute pleasure. Thanks!
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May 2023 by Will Gibson
I made a mistake on a poster I needed to print and they went above and beyond to make sure I got what I needed. Thanks again!
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December 2022 by Michael Percy
The only bad experience at this location was the unnecessary remarks from their emplyee Laurie, I believe was her name. I know what time it is, and I know what time the store closes. It is completely rude to tell a customer "2 minutes" and say it twice is even more rude. Indidnt like the tone or the behavior. When a customer walks in before the store is closed, service is provided as needed. I'd give more stars, but walking out feeling disrespected as a customer has me at 2 stars!
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November 2022 by J Furey
Needed to fax some important papers. I had compared online faxing prices which are pennies per fax. They charged me over $50 to send a 26 page fax. This is 250% higher than any other online service I could find. COMPLETE RIP OFF
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September 2022 by Jessica Perez
Looks like many agree; unreasonable attempts to up charge and making money completely supersede customer service. FedEx - you can do better! I had a terrible experience. Won’t do business here if I can choose elsewhere.
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September 2022 by Edi Hesser
I went to laminate a sign and Bryan was really great, he make sure my order was done right away.
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July 2022 by Kaia Valverde
I go to this location every once in awhile to laminate stuff and the staff is super sweet. The older gentlemen were all very attentive and offered their services whenever needed! They even made conversation and joked around with my husband and I. Very efficient job in helping you with packages as well.
