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January 2024 by Jerry Wilson
Agent and staff were nice to the tech guy in their office. Bet they are even nicer to customers.
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September 2023 by Wenzhong Zhu
I bought home and car insurance with Sandra's help last month. Sandra is very professional. She provides and explains their offerings to match my need as good as possible, and always answer my questions quickly. I strongly recommend Joe Etten State Farm office to anyone.
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March 2023 by Kevin Mazanec
Brie and the team are great to work with! Don't have a single complaint. Feels nice to know that when I call I am guaranteed to speak to a real person that can assist me.
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March 2023 by Shirley Archila
Sandra did such an amazing job explaining to me what insurance is and what we needed for our townhome! I’ve never bought insurance before so she really helped me understand what everything means. She helped me pick the right policy for our home!
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March 2023 by Miguel Hernández San Nicolas
My experience with state farm has been fantastic! Being new to the country and eager to find a good insurer, I googled and the first result I got is state farm. After finding the phone number, I called Joe Etten's agency, where they have very good customer service, especially Sandra who guided me step by step and offered me great insurance offers, and was able to answer each of my questions without hesitate.Thank you Joe Etten and team for providing such excellent service!
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November 2022 by Joe Pintozzi
Joe and his staff are the best insurance team my wife and I have ever worked with. We have lived in 6 different states, and this office is above and beyond every other team we've worked with. From auto insurance, to house insurance, and life insurance, everyone at Joe's office has been able to professionally answer all the questions we have, while being incredibly friendly and kind. Joe embodies the "Good Neighbor" that State Farm constantly talks about in their commercials!
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October 2022 by Jay Maki
Sandra was very helpful in the process to transition our insurance policies to State Farm. She helped in the comparison of our current policies to their offerings to ensure our coverage was as good or actually better coverage. Her response time was excellent and her knowledge of the insurance business is apparent. I would recommend the Joe Etten State Farm office to anyone.
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September 2022 by Victor Ariza
Excellent customer service. My agent Sandra Porras went beyond my expectations to explain things clearly and with honesty.
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August 2022 by Ed Sarquis
Sandra is amazing! She responds timely and professionally gives you all the options possible and also gives you detailed information to help you make an informed decision on your insurance needs. I will not hesitate to recommend Sandra to all my family and friends.
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May 2022 by Katie Opp
I can honestly say that not only is Joe a Wonderful agent, everyone in this office is amazing! My family has been with Joe since 2014 and have Yet to be disappointed. Each person takes time to listen and help with Everything question you can come up with. The speed is also amazing!! If you need something quickly, they are on top of it. Don’t hesitate to go here!!!
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December 2021 by Lady Aries
I am AMAZED at the level of helpful service this branch provides. To be clear, I don't have coverage from these agents but I'm seriously considering a switch. I manage a Subway down the street and on a particularly cold day, I went to run the banking and my car battery was completely dead. I was in the middle of my shift and stressing about what I was going to do. Sandra came into my store to get some lunch and my car problems came up while chitchatting on the line. She gave me a ton of recommendations about what I could do through my current insurance and community but what she actually did blew me away. She returned to my store about 15 minutes later with jumper cables and HELPED ME JUMP MY CAR. She is an absolute angel! I'm sure the level of care and support they give to their customers must be unparalleled. THANK YOU SANDRA!
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October 2021 by Carol J.
Hopeless - can't handle the simple task of removing a vehicle! I cancelled a vehicle when it was sold in July & even received credit from State Farm for rest of semiannual premium. I have contacted the office 3 times as it still shows on the policy. Today I get a bill in the mail for it!!!! I changed all my other policies to another agent.
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August 2021 by Virendra Soni
First time home buyers and overwhelmed by the insurance options, Sandra was so helpful and patient explaining all the options and walking us through the whole process. Bundled up the Car and Home insurance and super happy with the services, plus you have a named agent which you can reach out to for any questions instead navigating through the maze. Highly recommended.
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August 2021 by Kuan Liu
Sandra Porras at Joe Etten is very helpful and responsive. We get our vehicle and home insurance bundle set up very smoothly; and at pretty good rates.
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May 2021 by Paolo
Customer service is excellent! Brie was very prompt and helpful when I needed to fix a claim.
