Kohl's is a popular retail store that offers a wide range of clothing, footwear, beauty products, and home decor, catering to both active and casual lifestyles. The store features familiar layouts and a clean, well-organized environment, making shopping convenient. Customers appreciate the availability of their favorite brands, including Sephora products, which can be used with Sephora rewards at checkout. Kohl's frequently runs sales and offers Kohl's Cash, helping shoppers save money, while hassle-free returns and free store pickup add to the ease of shopping. The store's staff, such as Elliott at the Apple Valley location, are highly praised for their excellent customer service and product knowledge. Though prices can be a bit high, many feel the quality and selection justify the cost. The store also takes pride in community involvement through Kohl's Cares, donating time, talent, and resources to make local communities better. Customers enjoy a safe, inclusive environment where they can shop comfortably in-store or online via the Kohl's app. Despite occasional issues with unruly shoppers, Kohl's remains a reliable and friendly shopping destination.