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August 2023 by D H
Thank you for the quick and pleasant service at the drive thru today 8-10-23.Tried Shakopee and just sat and watched people move around inside. No one even said hello.
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November 2021 by Nancie Lauritsen
Best bank ever!
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February 2020 by jakeseverson
Friendly staff but very slow service when you need to go in to the counter. Usualky end up waiting 10 minutes... apparently drive thru gets top priority
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February 2020 by Cj deCanci
Always friendly and welcoming. It's nice to sit down and talk to a human being. Their online banking website is the best I've ever seen. I became familiar with Old National Bank when when my mom moved back to Minnesota.
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December 2019 by Kristy Kinney
Friendly staff but the hours they are open are getting shorter making it nearly impossible for me to go to the bank anymore.
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May 2019 by d b
Very knowledgeable and friendly staff that will meet all your banking needs. They are competitive and experienced in the banking business. Have been a loyal and satisfied customer for years. Even through bank ownership changes the staff has remained consistent and professional.
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July 2018 by Al Ynigues
The staff from Anchor Bank is wonderful.
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June 2018 by Krista Campbell
All over terrible experience using this bank. Will be switching.
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June 2018 by Mia R.
My family has been with this bank since it as Heritage. And to be honest I don't know why. I've always hated the bank and Apple Valley Branch has really been the worst of all the branches I've dealt with since taking over my own banking in 2004. They're non communicative, they do not have the ease of use and accessibility as banks such as Wells Fargo do and have terrible customer service. I am happy to say I am removing my account and children's and putting all of our savings etc. with a different bank. I would never recommend this bank especially this branch.
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May 2018 by Helienna Wensink
I have never written a Google review, but I need to share the horrible experience attempting to log in to their new online banking system. I received a letter saying that I could use my old AnchorLink ID along with a temporary password to log in to their new system the first time. I thought I remembered my ID, but it was a string of about 12 digits, so I may not be remembering it correctly. When I clicked "forgot my ID," I got to a screen where I could enter my email address and be sent the ID. Entered my email address 15 minutes ago, still no email from Old National. I get emails from them, so I know that my email is linked to my account. The link to their online support is broken. Because it's Memorial Day, the bank is closed, so I have no way to get help or access my money. I also got a link to a survey where I could give them feedback. I clicked the link, but nothing happens; the website just grinds and grinds without loading anything. I'm using this review as a last resort to make Old National aware of the terrible experience this transition has been. I'll be moving my accounts to a different bank soon.
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May 2018 by L. Tabara
Disappointed our local bank (Anchor Bank) sold to a larger conglomerate bank. Experienced a deposit issue with my payroll check when they recently changed their routing number to the new bank. I've worked out the routing # issue, however caused us a bit of a scare while we were traveling.
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May 2018 by Shauna M
We have been satisfied customers at Anchor Bank for 16 years. We have been very unhappy with the transition from Anchor to Old National. We received a large check and when I deposited it, I got a letter with the deposit slip saying that since the letter was outside our normal deposit history, the funds would not be available for 7 business days, which is really 9 days since its impossible to a avoid including a weekend. That made it necessary for us to transfer money from our savings account, also at Old National. We did that on Saturday and as of Monday night that still showed as pending on their website. Transfers between those accounts should be immediate. They were basically holding thousands of our money hostage. Old National is going to be our old bank.
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September 2017 by Ryan Mccormick
Great place to bank. Very friendly and helpful staff. I recommend for both personal and business banking.
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June 2017 by Rachael Bultman
I dislike getting charged $35 per transaction once account is negative. How is a person supposed to catch up financially or live if you're taking money from someone who doesn't have it? 2 transactions costing $33 = $70 in fees. $70! I guess all my tip money will go towards that instead of groceries. And people that work there act like it's a burden on their life to reverse a fee even when going negative isn't my fault. Why should I be charged hundreds of dollars for not having money? Maybe I wouldn't keep going negative anymore if I got the hundreds that were taken from me. You don't treat me like a human. You might as well charge people for making change because it is THAT ridiculous.
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May 2017 by Barbara Anderson
Nice place to walk into. Has other businesses also.
