Rotech - Apple Valley, MN provides home medical equipment and services, working with healthcare professionals to help manage care at home. They offer oxygen concentrators, oxygen therapy, CPAP machines for sleep apnea, ventilators, and diabetic supplies including CGMs. They also specialize in wound care and advanced wound care supplies. The staff at the Apple Valley office are first rate. One employee is noted as being most helpful, patient, thoughtful, fantastic, and very personable, assisting with technology updates, CPAP equipment, and navigating insurance for items like a walker without a copay. The business has provided great service for years. Some past challenges with service are acknowledged, potentially due to being short staffed. Overall, the goal is to enable patients to live a more comfortable and productive life at home.
The staff at the Apple Valley office are first rate! Taylor has been most helpful with keeping this “antique” up to date with the changing technology and updates to my aging cpap equipment. I appreciate the patient and thoughtful attention Taylor gives to my every need.
January 2023
Very hard to reach an actual person when you call. Expect a few days before they call you back. It took them 2 months to send my information to their cpap supplies distributor. Looking into changing companies
January 2022
Took 6 days to get tanks removed and will not return calls. Just keep calling until they answer.
